Deputy Store Manager - Lead, Inspire & Drive Profit

Iceland Foods Ltd; Leeds; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Discount on groceries

Holiday entitlement

Christmas vouchers

Healthcare options

Career progression

Job summary

Iceland Foods Ltd in Leeds is seeking a committed Deputy Manager to work with the Store Manager to maximise profit, lead the team and run a smooth operation.

You will focus on great stock availability, cost control, and customer service, while developing colleagues and maintaining a safe, inclusive store environment. The role offers progression opportunities and a supportive team culture.

Qualifications

• Proven experience in a retail management role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and manage priorities.
• Customer-focused with a passion for delivering outstanding service.
• Strong problem-solving and decision-making abilities.
• Flexibility to work across different stores.

Responsibilities

• Play an active role in store performance, reviewing sales and operations weekly to drive results.
• Ensure availability and cost controls through effective processes.
• Foster a culture of excellent customer service and team engagement.
• Support the Store Manager with leadership and store initiatives.
• Drive KPI achievement and store profitability.
• Coach and develop the team with regular feedback.
• Maintain compliance with policies and health and safety.

Skills

Retail leadership

Team management

Customer service

Communication

Problem solving

Prioritization

Job description

Iceland Foods Ltd in Leeds is seeking a committed Deputy Manager to work with the Store Manager to maximise profit, lead the team and run a smooth operation.

You will focus on great stock availability, cost control, and customer service, while developing colleagues and maintaining a safe, inclusive store environment. The role offers progression opportunities and a supportive team culture.