Deputy Store Manager

Lidl GB; Norwich; On-site; GBP 38,000 - 46,000; Full time

Benefits offered by this job

Holiday allowance

Staff discount

Pension

Training program

Family leave

Job summary

Lidl GB is seeking a Deputy Store Manager in the United Kingdom. You’ll be cool, calm and collected, leading on the shop floor and behind the scenes, and taking ownership in the Store Manager’s absence to support your team.

In return, Lidl GB offers a competitive salary, a generous benefits package and clear routes to progression, with ongoing training to help you thrive in your career.

Qualifications

• Experience leading and developing a team in a fast-paced retail environment.
• Excellent communication skills to help colleagues and customers in a friendly and open way.
• A knack for time management, delegation and problem-solving.
• The confidence to support your team through every shift.
• A pride in providing unmatched customer service for everyone who shops with us.
• The ability to monitor, manage and improve KPIs.

Responsibilities

• Set a spectacular example for the Store Team and your customers.
• Independently manage the store in the absence of the Store Manager.
• Motivate and support your team, learning from our Company Values.
• Diligently check and work deliveries, managing the till area and monitoring KPIs.
• Be a friendly face for every customer, offering excellent service and helping with all customer queries.
• Competently comply with Health and Safety laws, standards and guidelines.

Skills

Team leadership

Retail operations

Customer service

KPI management

Communication

Problem solving

Job description

Summary

£38,000 - £46,000 per annum | 30-35 days' holiday (pro rata) | 10% in-store discount | Pension scheme

Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're resilient, confident and trusted leaders.

Just like you.

As a Deputy Store Manager at Lidl, you'll be cool, calm and collected, getting stuck in on the shop floor and behind the scenes. From managing cash processes and monitoring stock integrity to inspiring your colleagues, you'll play a huge part in creating a place where you and your whole team can do your best work. You'll also enjoy great responsibility while the Store Manager is absent, taking ownership of the store and leading by example to support your colleagues.

In return, we'll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well‑being and life outside of Lidl.

We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here.

What you'll do

• Set a spectacular example for the Store Team and your customers
• Independently manage the store in the absence of the Store Manager
• Motivate and support your team, learning from our Company Values
• Diligently check and work deliveries, managing the till area and monitoring KPIs
• Be a friendly face for every customer, offering excellent service and helping with all customer queries
• Competently comply with Health and Safety laws, standards and guidelines

What you'll need

• Experience leading and developing a team in a challenging, fast-paced environment
• Excellent communication skills to help your colleagues and customers in a friendly and open way
• A knack for time management, delegation and problem-solving
• The confidence to support your team through every shift
• A pride in providing unmatched customer service for everyone who shops with us
• The ability to monitor, manage and improve KPIs

What you'll receive

• 30-35 days holiday (pro rata)
• 10% in-store discount
• Pension scheme
• Ongoing training
• Enhanced family leave
• Plus, more of the perks you deserve

Thinking of using AI to help with your application? AI tools (e.g. Chat GPT, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self.

We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.

Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.