Deputy Store Manager

ProCook; Brierley Hill; On-site; GBP 28,000 - 29,000; Full time

Job summary

Join a dynamic team as a Deputy Store Manager at a leading cookware brand. This role offers the chance to lead a high-performing team, engage with customers, and create memorable shopping experiences. As part of a fast-growing company, you will enjoy a range of perks, including generous discounts, enhanced leave policies, and opportunities for personal development. If you're passionate about retail and customer service, this position is perfect for you. Embrace the opportunity to contribute to a brand committed to sustainability and ethical practices while enjoying a supportive and inclusive work environment.

Benefits

Generous colleague discount - 40%

Friends and family discount cards - 30%

Annual paid volunteering days

Employee Assistance Programme

Referral Scheme

33 Days Annual Leave

Learning & Development opportunities

Bike to Work scheme

Salary Sacrifice Electric Car Scheme

Qualifications

• Experience in retail with a focus on customer engagement and service.
• Ability to lead and motivate a team in a fast-paced environment.

Responsibilities

• Engage with customers and assist them in finding products.
• Train and inspire the team to excel in customer service.
• Maintain store standards and ensure smooth daily operations.

Skills

Customer Service

Retail Experience

Leadership

Communication

Organizational Skills

Detail-oriented

POS Systems

Job description

Cook Up Success as a Deputy Store Manager - ProCook Merry Hill Shopping Centre Store.

Ready to stir up some excitement with the UK’s fastest-growing quality cookware brand?

ProCook is on the hunt for a passionate and driven Deputy Store Manager to join our Merry Hill Shopping Centre Store team!

This is a full-time 40hrs/week position.

Your Recipe for Success:

As our Deputy Store Manager, you’ll be the sous-chef to our Store Manager, helping to whip up a high-performing team and a delightful shopping experience.

An Insight into Your Daily Tasks at Work:

1. Start by briefing your team on daily goals.
2. Engage with customers and help them find the perfect products.
3. Train your team on products and customer service.
4. Maintain store standards and assist with general duties.
5. End the day by preparing the store for tomorrow.
6. Support daily store operations and ensure everything runs smoothly.
7. Take charge in the Store Manager’s absence.
8. Create memorable shopping experiences that keep customers coming back.
9. Train and inspire your team to be product experts and brand ambassadors.
10. Maintain a spotless and inviting store layout.
11. Keep an eye on costs and find ways to save without compromising quality.
12. Ensure stock accuracy and report any issues.

The Ideal Candidate:

1. Loves engaging with customers and providing top-notch service.
2. Has retail experience in a similar position.
3. Driven to meet targets and excel in a fast-paced environment.
4. A natural leader with a positive attitude.
5. Great at communicating and motivating a team.
6. Detail-oriented and organised.
7. Comfortable with computers and POS systems.

Why You’ll Love Working at ProCook:

1. Salary is £28,000 - £29,000/year.
2. A delightful goody bag awaits you, filled with our fantastic products for you to explore.
3. Period bonus based on sales targets.
4. Be part of a fast-growing company.
5. Join a friendly, close-knit team.
6. Enhanced Maternity, Paternity and Adoption Leave.
7. Generous colleague discount - 40% + 5 friends and family discount cards of 30%.
8. 2 x Annual paid volunteering days.
9. Employee Assistance Programme.
10. Friends and Family Referral Scheme.
11. 33 Days Annual Leave (including bank holidays) + Earn more holidays as you grow with us.
12. Learning & Development opportunities.
13. Bike to Work scheme.
14. Salary Sacrifice Electric Car Scheme Policy.

We Welcome Everyone:

ProCook is an equal-opportunity employer. We believe diverse teams are the best teams, so we encourage applications from all backgrounds. If you require any reasonable adjustments to support you through the application or interview process, please let us know. We’re committed to making our recruitment process as inclusive and accessible as possible.

About ProCook’s Sustainability Commitment:

At ProCook, sustainability is at the heart of what we do. As a certified B Corporation, we strive to balance profit with purpose, focusing on reducing waste, and ensuring ethical business practices. By joining our team, you will contribute to our efforts in creating a positive impact on the planet.