Deputy Security Manager - London - E1 7PF

Ward Security; Greater London; On-site; GBP 22,041 - 23,419; Full time

Benefits offered by this job

SIA Licensing support

Cycle to Work scheme

Company Pension Scheme

Life Assurance

Employee Referral Scheme

Progression and development

Job summary

Ward Security in London is seeking a Deputy Security Manager to lead a corporate security team, delivering a premium front-of-house experience for tenants and visitors while maintaining high safety standards.

You will support the Security Manager, supervise the on-site team, and ensure cohesive operations, reporting, and adherence to GDPR and site procedures.

Qualifications

• Valid CCTV licence and proven experience in corporate security.
• Experience leading security teams in premium or corporate environments.
• Strong knowledge of GDPR and CCTV operations.
• Excellent customer service and communication skills.
• Proficient with IT and Microsoft Office applications.

Responsibilities

• Assist in day-to-day management of site security operations.
• Deliver concierge-style customer service to tenants and visitors.
• Coach and supervise on-site security staff and manage rosters.
• Maintain site procedures and security documentation.
• Produce daily and incident reports for the Security Manager.

Skills

CCTV Licence

Leadership in corporate security

GDPR knowledge

Customer service excellence

IT literacy

Job description

Deputy Security Manager - London - E1 7PF

London E1 7PF, UK

Job Description

Posted Tuesday 28 July 2026 at 01:00

Can you confidently lead a team while delivering a first-class front-of-house experience? Do you naturally build positive relationships, remain calm under pressure, and approach every interaction with professionalism, warmth, and a solutions-focused attitude?

If you're readyto take thenext step inyour leadership careerwithin acorporate environment,we want tohear from you.

About the Role

We're looking an experienced, polished,and customer-focusedDeputy Security Managerto support themanagementof a corporate developmentin the Cityof London.

This is far more than a traditional security role. You'll be a visible ambassador for the site, leading by example and inspiring your team to deliver an exceptional concierge-style experience for tenants and visitors. Every interaction should leave a lasting positive impression while maintaining the highest standards of safety and security.

Working alongside theSecurity Manager, you'llhelp deliver aseamless security operation, ensuring every memberof the teamdemonstrates professionalism, attention to detail, anda genuine commitmentto customer experience.

Whether welcoming a VIP visitor, supporting a tenant, resolving a challenging situation, or responding to an incident, you'll consistently demonstrate confidence, professionalism, and a proactive, concierge-style approach.

Position:

Deputy Security Manager

Pay Rate:

£16.50 per hour

Shift Pattern:

Monday to Friday – 50 hours per week

Location:

London, E1 7PF – Nearest tube Aldgate East Station

Benefits include:

• Financial support for SIA Licensing and renewal
• Cycle to Work salary sacrifice scheme
• Company Pension Scheme
• Life Assurance benefits
• Employee Referral Scheme
• Progression, training, and development opportunities

Additional benefits available via our ReWard membership:

• Discounted gym membership
• Discounts at major retailers and travel suppliers
• Restaurant and supermarket vouchers
• Cinema tickets
• Access to a 24/7 free Employee Assistance Programme

Main Duties:

• Support the Security Manager in the day-to-day management of the site security operation.
• Engage professionally with tenants and visitors, delivering exceptional customer service at all times.
• Assist in supervising the on-site security team, including coaching, training, performance management, and ensuring high standards are maintained.
• Support the administration and maintenance of site assignment instructions and standard operating procedures.
• Help ensure the site is fully staffed through effective rota management, whilst adhering to working time regulations and supporting planned and unplanned absence cover.
• Work closely with the Client, Security Manager, and site team to maintain a safe and secure environment.
• Monitor and operate CCTV systems in accordance with GDPR and site procedures.
• Undertake front-of-house duties to promote a welcoming and secure environment.
• Act as a visible security presence and respond confidently to incidents and emergencies.
• Identify and elevate issues promptly in line with site procedures.
• Maintain accurate records and security documentation.
• Produce clear and comprehensive daily reports and incident reports.

Essential Experience & Skills:

• Valid CCTV Licence.
• Previous experience in a Security Supervisor, Deputy Manager, or similar leadership role within a corporate security environment.
• Experience supporting security operations within commercial office or mixed-use developments.
• Excellent customer service skills with experience in premium corporate or luxury environments.
• Strong knowledge of GDPR and CCTV operations.
• Excellent communication and interpersonal skills.
• Good understanding of security best practice, procedures, and compliance.
• High levels of professionalism, integrity, and attention to detail.
• IT literate, with confidence using multiple systems and Microsoft Office applications.
• Flexible, proactive, and able to support the Security Manager in delivering a first-class security service.

Who We Are:

Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally.

We seek the best talent to uphold our vision “ We look after our people; our people look after our clients. We aim to retain and attract the very best of both ”.

Why Work For Us?

Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits.

We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path.

To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits.

At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.