Deputy Retail Operations Manager

REPTON SCHOOL; Repton CP; On-site; GBP 19,000 - 31,000; Full time

Benefits offered by this job

25 days holiday

Job summary

Repton School is seeking a Deputy Retail Operations Manager to support the Retail Operations Manager in running the school’s coffee shops and the School shop across Repton School. You will lead retail teams to deliver an excellent customer experience.

The role focuses on coordinating with all stakeholders to ensure resources required are communicated and available, and you will act as the initial point of contact for all customer groups using the facilities under your control.

Responsibilities

• Lead by example with professionalism and a proactive approach in daily operations.
• Motivate, coach and develop staff to ensure consistent performance.
• Prepare and adjust staff rotas to meet business needs.
• Ensure fair and balanced scheduling while maintaining compliance with regulations.
• Assist in developing each area of the operation in line with school expectations/budgetary constraints and agreed offer development plans.
• Ensure compliance with the health and safety policy and complete daily due diligence diary, adhering to COSHH regulations regarding food, equipment, materials and general safety.

Job description

The following content displays a map of the jobs location - Willington Rd Repton

Deputy Retail Operations Manager

Package Description

Salary: Up to £30,900

Hours:40 hours, 5 out of 7 days (All Year Round)

Location: Repton School

Reporting to: Retail Operations Manager

Holidays: 25 days, plus Bank Holidays

Job Introduction

The Deputy Retail Operations Manager will be required to support the Retail Operations Manager on the delivery and running of the retail outlets across Repton School including coffee shops and the School shop. The successful candidate will lead the retail teams to ensure all locations have great people focused on delivering an excellent customer experience.

You will be required to co-ordinate with all stakeholders to ensure clear communication of resources required to deliver the services dependent upon the demands of the business and the service level agreement, as well as acting as an initial point of contact for all customer groups using the facilities within your control.

Whilst focusing predominantly on the Senior School, this role is through School and covering both sites (Repton Senior and Repton Prep) as necessary, as well as other Repton Enterprise duties.

• Lead by example with professionalism and a proactive approach in daily operations.
• Assist in motivating, coaching, and developing staff to ensure consistent performance.
• Take responsibility for preparing and adjusting staff rotas to meet business needs.
• Ensure fair and balanced scheduling while maintaining compliance with regulations.
• To assist the Retail Operations Manager in developing each area of the operation in line with the school’s expectations/budgetary constraints and agreed offer development plans.
• To ensure compliance with the agreed health and safety policy and the completion of daily due diligence diary, adhering to COSHH regulations regarding food, equipment, materials and general safety.

About Repton School

Repton is the ancient capital of Mercia, and the School, founded in 1557 from a bequest from Sir John Port of Etwall, was established on the site of a 7th century Anglo-Saxon Benedictine abbey and latterly a 12th century Augustinian priory and the School today incorporates many of the original buildings from the estate.

The School has over one thousand pupils across the Prep and Senior School, making it large enough to achieve excellence in and out of the classroom, yet small enough for individuals to grow and succeed. Repton and Repton Prep have always enjoyed a very close relationship and in 2020, the schools became a through-school.

At Repton Senior, each pupil, whether day or boarding, is a member of a House. Academic standards are high and creative activities, including music, art, drama and design, flourish. The School has a national profile in sport, in particular in football, hockey, cricket and swimming. Our pupils thrive both in and out of the classroom and they develop the skills, qualities and values that will lead to a successful life.

Repton was one of the first British schools to set up overseas schools with the establishment of Repton School Dubai in 2007, and the development of a community of international schools is key to Repton’s future vision. Currently, Repton has schools in Dubai (2), Abu Dhabi (2), China, and Egypt, with plans to open a further four more over the next few years. Repton also includes five schools in the UK (Repton, Repton Prep, St Wystan’s, Vinehall and Marlborough House) with the ambition to grow its UK family of schools.