Deputy Practice Manager, Blakeney Surgery & The Lydney Practice

G DOC Ltd; Bradley Stoke; On-site; GBP 32,000 - 42,000; Full time

Job summary

G DOC LTD is seeking a Deputy Practice Manager to join our Forest of Dean sites, Blakeney Surgery & The Lydney Practice. The role involves supporting the Practice Manager, overseeing HR and compliance, and leading a small team across two GP practices in Gloucestershire.

With a proactive, people-centred approach, you will contribute to delivering high-quality primary care, staff development, and efficient practice operations, while ensuring safety and regulatory standards are met.

Qualifications

• Ideal candidate has prior managerial or supervisory experience in care or health settings.
• Good interpersonal skills and basic HR procedures knowledge.
• Excellent organisational skills, flexibility and prioritisation ability.
• Comfortable with IT/ computers and strong attention to detail; NHS compliance/claims experience preferred.

Responsibilities

• Manage routine facilities and oversee buildings/services at the Practice and branch sites.
• Oversee routine equipment management and maintenance, including testing, security and repairs with compliance requirements.
• Submit NHS claims and ensure NHS-related processes are followed.
• Oversee Health and Safety at both sites and ensure policy compliance.
• Monitor and manage clinical rotas; ensure comprehensive rota fill.
• Stand in for the Practice Manager during leave or short-term absence.

Skills

Managerial exp

HR basics

Organisation

IT proficiency

NHS compliance

Job description

Deputy Practice Manager, Blakeney Surgery & The Lydney Practice

G DOC LTD is a non-profit organisation that aims tostrengthen primary care and general practice by delivering safe, high qualityand innovative care. We currently run four GP Practices in Gloucestershire (twoin Gloucester City and two in the Forest of Dean) and provide a number ofbespoke primary care services across the county.

We are looking for a Deputy Practice Manager (DPM) to temporarily joinour Forest of Dean sites, Blakeney Surgery & The Lydney Practice. ThePractice has experienced GP leads, a stable clinical and non-clinicalworkforce, and serves a deserving population in the Forest of Dean. Havingrecently participated in the General Practice Improvement Programme, we can saywith confidence that that practice is well run, efficiently, and constantlyimproving.

This is an opportunity to join a well-led, well-run andmutually supportive team and play your part in both managing the practice andhelping primary care patients. G DOC LTD is a supportive employer andencourages staff development, for the right candidate this position could leadto career in primary care with increasing responsibility and linked increasesin salary.

Working hours

Closing Date

25th November 2026

Main duties of the job

Ideally,previous experience in general practice or the health care environment. Thisneedn't be in a general practice / a deputy practice manager position, but theideal candidate would have some managerial / supervisory experience.

Excellentinterpersonal skills and a basic knowledge of HR procedures.

Excellentorganisational skills, flexibility, and ability to prioritise.

Comfortableworking with IT / Computers with strong attention to detail. Ideally some experienceof NHS compliance and claims processes.

Kind,respectful and friendly approach to colleagues and patients.

Enjoysworking as a part of a team to achieve collective results that benefit ourpatients.

Linemanagement of teams at both Blakeney Surgery & the Lydney Practice,including oversight of training, continuous development, and appraisals.

In conjunction with Team Leads, ensure comprehensive and safe rota fill for clinical and non-clinical staff.

Arrange meetings, chair in the absence of the Practice Manager or other lead role. Typing and sharing meeting minutes with the appropriate staff.

To monitor and manage clinical rotas within the practice clinical system.

Stand in for the Practice Manager as required to cover leave and any short‑term sickness.

Anyreasonable duties which may be requested from time to time.

About us

G DOC LTD is a unique, GP‑owned organisation all GPsurgeries in Gloucestershire are our shareholders. We operate with anot-for-profit ethos, ensuring every decision and service is focused onimproving patient outcomes and reinvesting in local Primary Care across thecounty.

We directly manage several GP surgeries in Gloucesterand the Forest of Dean, providing patient‑centred care to more than 45,000patients. We value continuity of care and practice teams are at the heartof all we do. In addition to our surgeries, we deliver a range of countywidecommissioned services designed to improve access, increase capacity, or providespecialist support. Our teams are committed to delivering sustainable,high-quality primary care while fostering innovation and collaboration acrossthe local health system.

By joining us, youll be part of an organisation thatputs people first supporting staff wellbeing, professional development, and acollaborative culture. Youll benefit from the stability, support, and careeropportunities of a larger organisation, while still working in close‑k­nit,community-focused teams.

Job responsibilities

Additional Responsibilities.

Responsible for routine facilities management at the Practice and branchsite to include that buildings, services and facilities are effectivelymaintained including in conjunction with Lead Nurse infection control

Responsiblefor routine equipment management and maintenance at the Practice and branchsite including testing, security, and repairs. This is to be done in line withlegislative and insurance requirements

Responsiblefor detailed work submitting NHS claims.

Responsiblefor Health and Safety at both sites.

Working conditions

Frequent, prolonged VDU use.

High levels of accuracy and attention todetail essential at all times.

Occasional work in a time pressuredenvironment.

Some exposure to distressing situations andwritten material.

Other responsibilities

Awarenessof and compliance with all relevant G DOC policies/guidelines for your role,e.g. prescribing, confidentiality, data protection, health and safety.

Contributingto evaluation/audit and clinical standard setting within the organisation asapplicable to your role.

Attendingtraining, Practice meetings and other meetings and events organised by thePractice, PCN, or other agencies such as the ICB, where appropriate.

Contributingto audits and written returns to ensure that the Practice meets qualitystandards and receives the designated funding, as appropriate to your role.

Treatingcolleagues with courtesy and respect.

Complyingwith G DOCs values, and the values of your practice/team.

As part of the Practice team,contributing to the delivery of QOF and enhanced services.

Contributing to the management anddevelopment of the Primary Care Network, including the performance of workundertaken by the Practice as part of the PCN.

Helping to ensure that the Practiceremains safe and effective, including by the use of clinical audit and learningfrom significant events and complaints.

Helping to ensure that the Practiceprovides a supportive working environment for clinicians, trainees and otheremployees. Supporting colleagueslearning and professional development, as well as your own.

Helping to ensure that the Practicecomplies with CQC requirements for primary care, including all fundamentalstandards of care.

You will be required to be immunised incompliance with Green Book and NHS recommendations for your role (unlessmedically exempt).

Ensuring that you always work withinyour own competencies and training.

Observing health and safety guidelinesat all times.

Confidentiality

Complywith the Confidentiality Agreement.

Health and Safety

Underthe Health and Safety at Work Act 1974, you have a personal responsibility tohave regard to your own and others safety.

You should familiarise yourself with fire exits at all sites where you work, andthe action that you should take in the event of a fire.

Personalalarms are available from G DOC for all GPs, wherever you are working. Your site induction should cover localprocedures for summoning external help. Please ensure you familiarise yourselfwith these local procedures.

You mustcomply with site Health and Safety procedures, including those that concernclinical waste, use of hazardous substances, and the use and disposal of sharps.

Healthand safety hazards should be reported to the Practice Manager.

You should dress appropriately and professionally.To reduce the risk of sharps injuries, shoes should be closed (not opensandals).

You mustensure that your car is insured for commuting and for any business use, ifapplicable (e.g. home visits if part of your role).

GP staffin Gloucestershire have been the victims of serious & sustained stalkingand violence. You should not give anyoneoutside the Practice information about when and where colleagues will beworking. Refer any queries about rotas etc to the Practice Manager or GDOC. Be aware that stalkers may haveknowledge of the local healthcare system and sound very plausible.