Deputy Practice Manager, Blakeney Surgery & The Lydney Practice

G DOC LTD; Lydney; On-site; GBP 42,000 - 54,000; Full time

Job summary

G DOC LTD is a not-for-profit organisation running several GP practices in Gloucestershire. We seek a Deputy Practice Manager to oversee line management, rota planning, and staff development across Blakeney Surgery and The Lydney Practice.

The role involves HR oversight, IT system use, and ensuring efficient daily operations while maintaining a patient-centred approach within a collaborative team.

Qualifications

• Experience in line management or supervisory roles.
• Understanding of HR policies and procedures.
• Strong interpersonal and communication skills.
• Excellent organisational and prioritisation abilities.
• Comfortable using IT systems and basic NHS processes.
• Able to work well in a team and with patients.

Responsibilities

• Line manage teams at Blakeney Surgery and The Lydney Practice.
• Oversee training, development, and appraisals.
• Ensure safe rota fill for clinical and non-clinical staff.
• Arrange meetings and record meeting minutes.
• Monitor clinical rotas within the practice system.
• Stand in for the Practice Manager during leave or sickness.

Skills

Line management

HR procedures

Interpersonal skills

Organisational skills

IT literacy

NHS compliance

Team player

Tools

IT systems

Job description

We are looking for a Deputy Practice Manager (DPM) to temporarily join our Forest of Dean sites, Blakeney Surgery & The Lydney Practice. The Practice has experienced GP leads, a stable clinical and non-clinical workforce, and serves a deserving population in the Forest of Dean. Having recently participated in the General Practice Improvement Programme, we can say with confidence that that practice is well run, efficiently, and constantly improving.

• Line management of teams at both Blakeney Surgery & the Lydney Practice, including oversight of training, continuous development, and appraisals.
• In conjunction with Team Leads, ensure comprehensive and safe rota fill for clinical and non-clinical staff.
• Arrange meetings, chair in the absence of the Practice Manager or other lead role. Typing and sharing meeting minutes with the appropriate staff.
• To monitor and manage clinical rotas within the practice clinical system.
• Stand in for the Practice Manager as required to cover leave and any short-term sickness.
• Any reasonable duties which may be requested from time to time.

• Ideally, previous experience in general practice or the health care environment. This needn't be in a general practice / a deputy practice manager position, but the ideal candidate would have some managerial / supervisory experience.
• Excellent interpersonal skills and a basic knowledge of HR procedures.
• Excellent organisational skills, flexibility, and ability to prioritise.
• Comfortable working with IT / Computers with strong attention to detail. Ideally some experience of NHS compliance and claims processes.
• Kind, respectful and friendly approach to colleagues and patients.
• Enjoys working as a part of a team to achieve collective results that benefit our patients.

G DOC LTD is a non-profit organisation that aims to strengthen primary care and general practice by delivering safe, high quality and innovative care. We currently run four GP Practices in Gloucestershire (two in Gloucester City and two in the Forest of Dean) and provide a number of bespoke primary care services across the county., G DOC LTD is a unique, GP-owned organisation all GP surgeries in Gloucestershire are our shareholders. We operate with a not-for-profit ethos, ensuring every decision and service is focused on improving patient outcomes and reinvesting in local Primary Care across the county.

We directly manage several GP surgeries in Gloucester and the Forest of Dean, providing patient-centred care to more than 45,000 patients. We value continuity of care and practice teams are at the heart of all we do. In addition to our surgeries, we deliver a range of countywide commissioned services designed to improve access, increase capacity, or provide specialist support. Our teams are committed to delivering sustainable, high-quality primary care while fostering innovation and collaboration across the local health system.

By joining us, youll be part of an organisation that puts people first supporting staff wellbeing, professional development, and a collaborative culture. Youll benefit from the stability, support, and career opportunities of a larger organisation, while still working in close-knit, community-focused teams.