Deputy Practice Manager

NHS; London; On-site; GBP 25,000 - 35,000; Part time

Job summary

An established healthcare provider is seeking a dedicated Deputy Practice Manager to join their friendly team in a vibrant community. This part-time role offers the opportunity to lead a close-knit administration team, ensuring efficient operations within a busy GP surgery. You will be responsible for supporting the Practice Manager, managing the reception team, and assisting with patient queries. The ideal candidate will have experience in a GP surgery, strong communication skills, and a passion for primary care. Join a supportive environment where teamwork and respect are paramount, and help make a difference in patients' lives.

Qualifications

• Experience in a GP surgery is essential for this role.
• Strong IT skills and team management experience are required.

Responsibilities

• Deputising for the Practice Manager and managing the reception team.
• Assisting GPs/Nurses with patient queries and managing private work.

Skills

Team Management

Communication Skills

IT Systems Proficiency

Problem-Solving

Education

Experience in GP Surgery

Tools

GP IT Systems

Job description

We are a medium-sized GP Surgery right in the heart of a lovely community in-between Bounds Green and Wood Green. We have a warm and welcoming environment here and run the practice with an open and honest policy. Everyone is treated with respect and we see each other as family. We are looking for a Deputy Practice Manager as ours is due to retire in September. We would be willing to train up a Senior Administrator/Reception Manager who has an interest in managing and progressing their career in Primary Care.

The job is for 26 hours per week over 4 days with overtime available.

Main Duties of the Job

Main Duties include:

1. Deputising for the Practice Manager
2. Managing incoming Private work and distributing to Admin Support
3. Assisting GPs/Nurses with patient queries, referrals, patient tasks
4. Managing the Reception Team/Rota

About Us

We are a friendly GP surgery in Wood Green/Bounds Green looking for an enthusiastic, hardworking, and flexible part-time Deputy Practice Manager to join our team. We are a medium-sized GP surgery with 5 GPs, 2 Nurses, and 3 pharmacists. Our close-knit Administration/Reception team of 7 works together to help run an efficient and safe service for our patients.

With most of us being long-serving members of staff, we are like a family, playing on each other's strengths in order to get things done. Great communication and teamwork are a must.

Job Responsibilities

Job Description is varied but not limited to:

1. Deputising for the Practice Manager
2. Managing the Reception team/rota
3. Being on hand to support the Reception team with any queries/issues
4. Managing incoming private work and distributing to the Admin Support team
5. Assisting GPs/Nurses/Practice Manager with patient queries, tasks, referrals, and any other issues
6. Mentoring the junior members of the team

Person Specification

Experience

• Experience of working in a GP surgery
• Experience in IT systems used within a GP Surgery
• Experience with managing people

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.