Deputy Practice Manager

NHS Jobs; Greater London; Sur place; GBP 42 000 - 60 000; Plein temps

Résumé du poste

NHS Jobs in the United Kingdom is seeking a Deputy Practice Manager to help run the day-to-day operations of a GP practice. You will support the Managing Partner, coordinate staff, ensure patient care quality, and uphold regulatory standards.

The role covers HR, IT systems, budgeting, payroll, and compliance with CQC and health and safety requirements, with an emphasis on service delivery, patient access, and continuous improvement.

Qualifications

• Experience in managing a GP practice or primary care setting.
• Strong knowledge of NHS regulatory requirements and data protection.
• Proven ability to lead staff and coordinate multi-disciplinary teams.

Responsabilités

• HR: staffing, training and induction of staff.
• Operations and IT: ensure efficient IT systems and service delivery.
• Finance: budget planning, cost control, and payroll processing.
• Regulatory compliance: ensure CQC and health and safety compliance.
• Health and Safety and Premises: oversee safety, infection control, and facilities maintenance.
• Patient Services: ensure accessible and high-quality patient care and manage patient feedback.
• Other Duties: develop and review practice policies and procedures.

Connaissances

HR management

Budgeting

Payroll

Health & Safety

Formation

Healthcare management degree

NHS management qualification

Outils

Practice management software

Description du poste

The Deputy Practice Manager will take responsibility, with support from the Managing Partner, for the general day to day running of the Practice ensuring the wellbeing of patients, doctors and staff. This includes: To ensure the effective and efficient management of the practice, optimising quality patient care and services To be the practice Human Resource lead, ensuring motivation and productivity of staff working in the practice. To ensure optimum and effective operations and systems in the running of the practice. To provide guidance to the Managing Partner on any NHS developments and legislative changes which may affect the general management of the practice To ensure compliance with all regulatory and CQC standards, including current health and safety, employment, data protection and also all relevant legislation. To ensure the practice achieves local and national key performance indicators and targets

Main duties of the job

Core functions, but not limited to:

Human Resources

• To ensure the practice is staffed, managed and resourced within budget


• To ensure effective training, development and induction of staff is undertaken

Operations and IT

• To ensure the efficient operational running of the practice IT Systems

Finance

• Responsible to the Managing Partnerfor the effective use of Practice finances, to plan effective budgetary control


• To oversee the practice achieving national and local targets and standards to optimise income


• To assimilate payroll information and deal with pensions


• To ensure correct monthly claims for payment and billing

Regulatory compliance

• To ensure compliance of CQC requirements

Health and Safety and Premises

• To act as the responsible Health and Safety Officer


• To ensure the premises meets all infection control requirements


• To ensure that the buildings, services and facilities are well maintained and that regular servicing and testing as required by legislation is carried out

Patient Services

• To ensure that the practice is delivering accessible, equitable and quality patient services


• To ensure that the practice has an effective PPG


• To ensure that the practice meets all requirements for patient feedback and management of complaints in keeping with NHS standards

Other Duties

• To plan, manage and review all practice policies, systems and procedures ensuring efficient and effective work process


• Any other tasks as requested by theManaging Partner