Deputy Patient Safety Manager

The Dudley Group NHS Foundation Trust; Dudley; On-site; GBP 49,000 - 57,000; Full time

Job summary

The Dudley Group NHS Foundation Trust is seeking an experienced and proactive individual to support the Patient Safety Manager in delivering the trust's patient safety function.

You will lead learning from incidents, produce assurance reports for governance forums, and oversee PSIRF responses, including investigations, with a focus on psychological safety and a culture of learning across the Trust. You will also analyse incident data and present insights to senior teams to drive improvement.

Qualifications

• Educated to degree level or equivalent experience within the NHS.
• Recognised Patient Safety Incident Response Training.
• Evidence of continuing professional development.

Responsibilities

• Provide expert advice and support to stakeholders in incident management.
• Produce oversight reports for governance forums with data analysis and thematic reviews.
• Lead PSIRF responses including Patient Safety Incident Investigations.
• Lead PSIRF investigations using System Engineering Initiative for Patient Safety (SEIPS) with clinicians and executives.
• Develop SMART action plans to mitigate recurrence and escalate blockers as needed.
• Provide clinical and analytical expertise to patient safety intelligence and staff development.
• Produce and present assurance reports to Board Committees with data interpretation for decision making.

Skills

Incident management

Data analysis

Stakeholder engagement

Leadership

Communication

Education

NHS degree or equivalent

PSIRF training

CPD evidence

Job description

An exciting oppountiy has arisen within our Patient Safety Team for an experienced and proactive individual to support the Patient Safety Manager in the delivery of the Trust's patient safety function.

The post holder will be key to the sucessful delivery and continuous development of the Patient Safety Incident Response Framework (PSIRF) and its learning and assurance processes.

Main duties of the job

The role will provide expert advice and support to key stakeholders in the management of incidents, promoting psychological safety and culture of learning.

The role will involve producing oversight reports for a wide variety of governance forums including Trust committees. The post holder will need to be proficient in undertaking in depth analysis of incident data and thematic reviews to support assurance and improvement workstreams.

There will be a requirement to support and lead PSIRF responses, including Patient Safety Incident Investigations, therefore previous experience and training in system based incident investigation is essential.

About us

At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.

As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.

As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.

Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.

Job responsibilities

Provide key leadership in the delivery of an effective and patient focused safety function across the Trust.

Promote robust incident reporting, ensuring accurate harm grading in line with Learning from Patient Safety Events (LfPSE) harm definitions.

Act as a lead point of contact for support and advice in relation to incidents including PSIRF responses (including never events), themes and duty of candour requirements.

Lead on PSIRF investigations using System Engineering Initiative for Patient Safety (SEIPS) approach working closely with clinicians, subject experts (internal and external) and nominated executives.

Drive the development of action plans that are SMART and mitigate risks of recurrence, challenging blockers to completion and appropriate escalations.

Provide clinical and analytical expertise to all aspects of patient safety intelligence, including developing the skills of colleagues.

Produce and present assurance reports to relevant Committees of the Board summarising status on issues, with analysis, trends, interpretation, and presentation of data to support decision making and approval.

To liaise with external partners to support incident management and the addressing of any queries and concerns raised externally.

Qualifications & Education

• Educated to degree level or equivalent experience within the NHS
• Recognised Patient Safety Incident Response Training
• Evidence of continuing professional development

Knowledge and Training

• Knowledge of national patient safety strategies and framework
• Human factors training
• Knowledge of the components of governance, risk management and assurance function

Experience

• Experience of incident evaluation and assessment including significant incidents and never events
• Experience of present complex and sensitive information to a variety of stakeholders
• Experience of developing robust and effective action plans
• Experience of working with senior/ executive level and multidisciplinary staff

Analytical & Judgement Skills

• Ability to collate, analyse and triangulate statistical and qualitative information for presentation and report writing.

Communication & Relationship Skills

• Ability to negotiate and influence staff at all levels/ professions

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£49,387 to £56,515 a yearPro Rata Per Annum