Deputy Patient Safety Manager

Dudley Group NHS Foundation Trust; Dudley; On-site; GBP 49,000 - 57,000; Full time

Benefits offered by this job

Flexible working options

Learning & OD Team development

Job summary

Dudley Group NHS Foundation Trust is seeking an experienced governance professional at Band 7 to support the Patient Safety Manager in delivering the Trust's patient safety function. The post holder will lead PSIRF responses, conduct system-based investigations, and develop action plans with clinicians and executives.

The role involves producing oversight and assurance reports for governance forums and Trust Committees, analysing complex incident data, and driving a culture of learning and

Qualifications

• Educated to degree level or equivalent within the NHS.
• Recognised Patient Safety Incident Response Training.
• Evidence of continuing professional development.

Responsibilities

• Lead and support the patient safety function across the Trust.
• Promote robust incident reporting and harm grading per LfPSE definitions.
• Lead PSIRF investigations using SEIPS with clinicians and executives.
• Drive SMART action plans to mitigate recurrence and escalate blockers.
• Provide clinical and analytical expertise to patient safety intelligence.
• Produce assurance reports for Board Committees with data interpretation.

Skills

Incident management

Data analysis

Stakeholder engagement

Governance

Education

Degree level or NHS-equivalent

CPD evidence

Tools

SEIPS method

LRP/PSIRF reporting tools

Job description

Main area Governance Grade NHS AfC: Band 7 Contract Permanent Hours Full time - 37.5 hours per week (flexible) Job ref 253-1126-8390402

Site Dudley Group Town Dudley Salary £49,387 - £56,515 per annum Salary period Yearly Closing 18/11/2026 23:59

Job overview

An exciting oppountiy has arisen within our Patient Safety Team for an experienced and proactive individual to support the Patient Safety Manager in the delivery of the Trust's patient safety function.

The post holder will be key to the sucessful delivery and continuous development of the Patient Safety Incident Response Framework (PSIRF) and its learning and assurance processes.

Main duties of the job

The role will provide expert advice and support to key stakeholders in the management of incidents, promoting psychological safety and culture of learning.

The role will involve producing oversight reports for a wide variety of governance forums including Trust committees. The post holder will need to be proficient in undertaking in depth analysis of incident data and thematic reviews to support assurance and improvement workstreams.

There will be a requirement to support and lead PSIRF responses, including Patient Safety Incident Investigations, therefore previous experience and training in system based incident investigation is essential.

Working for our organisation

At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of “excellent health care, improved health for all”. We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.

As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.

As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.

Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.

Detailed job description and main responsibilities

• Provide key leadership in the delivery of an effective and patient focused safety function across the Trust.
• Promote robust incident reporting, ensuring accurate harm grading in line with Learning from Patient Safety Events (LfPSE) harm definitions.
• Act as a lead point of contact for support and advice in relation to incidents including PSIRF responses (including never events), themes and duty of candour requirements.
• Lead on PSIRF investigations using System Engineering Initiative for Patient Safety (SEIPS) approach working closely with clinicians, subject experts (internal and external) and nominated executives.
• Drive the development of action plans that are SMART and mitigate risks of recurrence, challenging blockers to completion and appropriate escalations.
• Provide clinical and analytical expertise to all aspects of patient safety intelligence, including developing the skills of colleagues.
• Produce and present assurance reports to relevant Committees of the Board summarising status on issues, with analysis, trends, interpretation, and presentation of data to support decision making and approval.
• To liaise with external partners to support incident management and the addressing of any queries and concerns raised externally.

Please see the attcahed JD/PS for further details

Qualifications & Education

• Educated to degree level or equivalent experience within the NHS
• Recognised Patient Safety Incident Response Training
• Evidence of continuing professional development

Knowledge and Training

• Knowledge of national patient safety strategies and framework
• Human factors training
• Knowledge of the components of governance, risk management and assurance function

Experience

• Experience of incident evaluation and assessment including significant incidents and never events
• Experience of present complex and sensitive information to a variety of stakeholders
• Experience of developing robust and effective action plans
• Experience of working with senior/ executive level and multidisciplinary staff

Analytical & Judgement Skills

• Ability to collate, analyse and triangulate statistical and qualitative information for presentation and report writing.

Communication & Relationship Skills

• Ability to negotiate and influence staff at all levels/ professions

Using AI for jobs applications:

Whilst we encourage the use of technology to help manage time and support innovation. However, it is your responsibility to ensure your application is personalised and clearly reflects your own skills and experiences. While AI can assist with drafting, it should only be used as a support tool. The content must be your own work and accurately represent your knowledge, abilities, and values. Over-reliance on AI-generated content may result in your application being rejected. A common issue arises when we receive multiple applications with identical or overly generic language.

The use of AI during assessments, including interviews, is not permitted unless it has been pre-approved as part of a reasonable adjustment. For digital interviews, you may be asked to provide a 360-degree view of your surroundings on camera and confirm that no additional devices are present. If we suspect AI is being used during an interview, we may pause the process to clarify or adjust our approach to questioning.

Caring for patients demands integrity, honesty, and accountability. We expect your application and participation to be authentic and a genuine reflection of your own experiences and values.

In line with UK Home Office rules, Band 2 clinical and non‑clinical roles, and Band 3 non‑clinical roles, are not eligible for visa sponsorship.

Non‑clinical roles at Agenda for Change Bands 7–9 that meet the required skill level (RQF 6) and salary threshold are eligible for sponsorship.

The Trust will also accept applications from candidates who can evidence their existing right to work in the UK or who hold an alternative eligible visa.

RECRUITMENT EQUALITY STATEMENT

We are committed to equal opportunities and want to ensure our workforce is representative of the population we serve. We welcome applications from all sections of the community and diverse groups. It is essential we understand our demographics, in order that we can monitor our performance as an equal opportunity employer, as well as continuing to embed a culture of inclusivity across the organisation, which supports the active participation and contribution of our diverse staff groups in the Trusts decision making processes . On application the shortlisting manager will not see this criterion and therefore it cannot be part of their decision making. Please ensure you complete your equal opportunities questions for us and help us to make sure everyone is welcome.

The Trust is committed to employing and supporting people with disabilities. It is the Trust’s policy to interview all candidates with a disability who meet the minimum ‘essential’ criteria as identified on the person specification. To ensure we know you have a disability, please inform us under the appropriate section on the application form. We welcome applications from the LGBTQ+ community and openly encourage people with different sexual orientation, gender identity and expression to apply to join our team. We promise to respect and encourage the use of all pronouns and will not purposefully mis-gender anyone.

We are governed by the public sector equality duties and by our values of Care, Respect and Responsibility to ensure we eliminate discrimination, harassment, victimisation and any other behaviour that is unlawful, undermines our core values and/or falls short of our Behaviour Framework. We want all of our staff to ‘call out’ any behaviour from colleagues, patients or visitors that constitutes the above and appropriate action be taken.

We will, at every opportunity, advance equality and inclusivity for all staff, at all levels within the organisation, by removing or minimising disadvantage, encouraging participation and taking all relevant steps to meet the needs of anyone who shares a protected characteristic. We will also foster good relations between persons who share a protected characteristic by tackling prejudice and promoting understanding at every opportunity.

We have staff Networks in place to help support staff experience of diverse staff groups and inform us on the actions, interventions and support what we need to put in place to improve the working lives and daily experiences of all colleagues and all teams. Anyone can join the networks and we take pride in having Allies as part of every network within the organisation.

By submitting an application for a position with this organisation, you are declaring that the information given is true and complete, any deliberate omission, falsification or misrepresentation will be grounds for rejecting the application or subsequent dismissal, and where applicable, for positions that requires registration with a professional body, you authorise us to make the required employer checks on your professional registration status.

By applying for this post you are agreeing to the Dudley Group NHS Foundation Trust transferring the information contained in your application to its preferred applicant management system. All subsequent information regarding your application will be generated from apps.trac.jobs. If you are offered a job, information will also be transferred into the NHS Electronic Staff Record system.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.