Deputy Manager - Supported Living

Marva Group Ltd; Manchester; On-site; GBP 36,000 - 46,000; Full time

Benefits offered by this job

Supportive management and clinical infl

Professional development and career •

Values-led organisation

Job summary

Marva Group Ltd is seeking an experienced Deputy Manager - Supported Living to lead Muve Homecare services across the North West and Yorkshire. The role oversees care planning, quality governance and service development to ensure safe, effective, person-centred care.

The position is field-based with evenings, nights and weekends involved. You will drive regulatory compliance, audits and incident reporting while maintaining a strong presence in both office and community settings.

Qualifications

• Experience in learning disabilities, mental health needs, or behaviours that challenge.
• Experience within supported living or community-based services.
• Full UK driving licence and access to a vehicle.

Responsibilities

• Provide senior leadership and oversight across services ensuring care plans and risk assessments comply with regulatory requirements.
• Mobilise packages of care, including rapid response planning and staffing coordination.
• Maintain a visible presence in office and field, supporting staff and managers.
• Lead decision-making and escalation with the Registered Manager and Out of Hours team as needed.
• Promote safeguarding, risk management and person-centred support in all actions.

Skills

Leadership

Quality governance

Staff leadership

Risk management

Communication

Education

NVQ Level 3 (Health and Social Care)

Tools

Birdie

Job description

About the job Deputy Manager - Supported Living

Role Purpose

The Service Manager provides senior operational leadership across Muve Homecare services. The role takes a lead on quality governance risk management and service development ensuring care is safe effective and person-centred. The Service Manager is responsible for assessment care planning and oversight of care packages while working closely with MDTs and internal management teams.

What We Offer

• Supportive management and clinical oversight
• Opportunities for professional development and progression
• A values-led organisation focused on independence dignity and quality of life

Location: Primarily field based across supported living services across North West & Yorkshire area, with occasional working from the Muve Homecare office.

Hours of Work: 40 hours per week worked flexibly to meet service needs.

This role includes evenings nights and weekend working and is not a Monday-Friday office-only role.

Key Responsibilities

Operational Oversight and Quality

• Provide senior leadership and oversight across services ensuring compliance with care plans risk assessments and regulatory requirements
• Take a lead role in mobilising packages of care including rapid response planning and staffing coordination
• Maintain a visible presence in both the office and the field supporting staff and managers
• Provide leadership decision-making and escalation support to Management.
• Supporting the Out of Hours Team when senior leadership is required.

Staff Leadership and Support

• Act as a point of escalation for staff queries incidents and concerns
• Provide practical and emotional support to staff working with individuals with Learning Disabilities Mental Health needs and behaviours that challenge
• Promote least restrictive practice and positive risk-taking

Safeguarding Risk and Governance

• Support safeguarding processes incident management and follow-up actions
• Ensure restrictive practices are lawful proportionate and recorded appropriately
• Complete reports following incidents audits and reviews
• Escalate concerns and provide clear feedback to the Registered Manager

Systems and Documentation

• Use and review digital care planning systems such as Birdie or equivalent
• Ensure accurate timely and high-quality documentation is maintained
• Support audits and quality improvement actions
• Experience supporting people with Learning Disabilities Mental Health needs and behaviours that challenge
• Experience within supported living or community-based services
• Ability to work flexibly including nights and weekends
• Full UK driving licence and access to a vehicle (mileage paid)
• Strong understanding of safeguarding risk management and person-centred support
• Ability to lead support and challenge staff practice appropriately
• Right to work in the UK
• Experience in a Senior Support Worker Team Leader or Deputy Manager role
• Knowledge of PBS PMVA or equivalent
• Experience using digital care planning systems such as Birdie
• NVQ Level 3 or above in Health and Social Care (or willingness to work towards Level 4 or 5)