Deputy Manager (residential)

St Mary's Care Homes; North East; Hybrid; GBP 42,000 - 55,000; Full time

Benefits offered by this job

Excellent benefits

Competitive salary

Ongoing training and development

Support with further qualifications

Recognition and reward initiatives

Friendly and supportive environment

Job summary

Bowburn Manor, part of St Mary's Care Group, is seeking a Deputy Care Home Manager to lead the team and deliver exceptional, person-centred care in a luxury new home.

You will work closely with the Registered Manager, establishing a centre of excellence, maintaining high standards, and building strong partnerships with residents, families and the wider health community.

Qualifications

• Experience in a senior care, team leader or management role within a residential or nursing care setting.
• Strong understanding of person-centred care and regulatory requirements.
• Excellent leadership and communication skills.
• Experience with Digital Care Plans and Medication Management.
• Willingness to work towards Level 5 qualification.

Responsibilities

• Lead and develop the care team to deliver exceptional, person-centred care.
• Support the launch of Bowburn Manor and establish high standards from day one.
• Oversee day-to-day running in the Registered Manager's absence.
• Monitor quality, safety and regulatory compliance across the home.
• Build strong relationships with residents, families and healthcare professionals.

Skills

Leadership

Communication

Team development

Regulatory awareness

Quality improvement

Education

NVQ Level 3 Health & Social Care

Level 5 qualification (desirable)

Tools

Digital Care Plans

Medication Management

Job description

Hours: Full Time, 40 hours per week (Supernumerary)

Contract: Permanent

Salary: Competitive

A Rare Opportunity to Build Something Extraordinary

Bowburn Manor is an exciting new luxury care home preparing to open its doors in the heart of Bowburn, Durham.

As part of the trusted St Mary's Care Group, we're creating more than a care home. We're building a vibrant community where residents are treated with dignity, warmth and respect, where families feel welcomed, and where colleagues are empowered to thrive.

This is a unique opportunity to join us before we welcome our first residents and play an instrumental role in shaping the standards, culture and reputation of our newest home.

We're looking for a dedicated and inspiring Deputy Care Home Manager who shares our passion for outstanding care and believes that every resident deserves a life filled with purpose, companionship and meaningful moments.

The Role

As Deputy Manager, you will be a key member of the leadership team, working closely alongside the Registered Manager to establish Bowburn Manor as a centre of excellence.

You'll help create a positive culture where residents receive exceptional person-centred care and colleagues feel supported, valued and motivated to deliver their very best.

This is an opportunity for someone who loves leading people, driving quality and making a genuine difference every day.

What You'll Be Doing

Supporting the Launch of a New Home

Help establish exceptional working practices, high standards and a welcoming environment from day one.

Leading and Developing Your Team

Provide guidance, coaching and support to colleagues, helping them grow in confidence and deliver outstanding care.

Championing Resident Wellbeing

Ensure care plans reflect each resident's individual needs, preferences, life experiences and personal choices.

Driving Quality Excellence

Monitor standards throughout the home and support continuous improvement across all aspects of care delivery.

Building Strong Relationships

Develop positive partnerships with residents, relatives, healthcare professionals and the wider community.

Supporting Operational Leadership

Oversee the day-to-day running of the home in the Registered Manager's absence, ensuring safe and effective service delivery.

Maintaining Compliance

Support regulatory requirements, safeguarding responsibilities, audits, investigations and statutory reporting.

Promoting Effective Communication

Ensure clear communication, robust handovers and collaborative working across all departments.

Flexibility

You will need to be flexible in your approach to meet the needs of the business. Occasionally you may be required to cover weekends or nights.

About You

We're looking for an individual who combines professional expertise with a genuine passion for improving lives.

You will have:

• Experience in a senior care, team leader or management role within a residential or nursing care setting.
• A strong understanding of person-centred care and regulatory requirements.
• Excellent leadership and communication skills.
• Experience with Digital Care Plans
• Medication Management
• The ability to motivate, develop and inspire others.
• A positive approach with strong organisational skills.
• Experience supporting quality assurance and compliance processes.
• An NVQ Level 3 in Health & Social Care as a minimum (Level 5 desirable or willingness to work towards).

Most importantly, you'll have a compassionate approach and a commitment to delivering exceptional care.

Why Join Bowburn Manor?

Be Part of a Brand-New Home

Play an influential role in developing a luxury care home from its very first day.

Make Your Mark

Your ideas, leadership and experience will help shape the home's future success.

Career Development

Access ongoing training, mentorship and opportunities for professional growth within the St Mary's Care Group.

Supportive Leadership

Work with a leadership team that values collaboration, innovation and continuous improvement.

• Excellent Benefits
• Competitive salary
• Ongoing training and development
• Support with further qualifications
• Recognition and reward initiatives
• A friendly and supportive working environment

Join Our Journey

At Bowburn Manor, we have a unique opportunity to create something truly special from the very beginning.

If you're an ambitious and compassionate care professional ready to help shape a luxury care home where residents flourish and colleagues thrive, we'd love to hear from you.

INDSMCS