Deputy Manager - Lead Complex Care Teams

Cpl Healthcare; England; On-site; GBP 18,000 - 26,000; Full time

Benefits offered by this job

Paid annual leave

Pension contributions

DMI training

Mandatory training

Career progression

Supportive management

Job summary

Cpl Healthcare is seeking an experienced Deputy Manager to lead care teams across England. This permanent, full-time role offers 36–48 hours per week at £16.00 per hour, with clear progression opportunities and in-house training.

You will support the Registered Manager, implement care plans, supervise staff, and ensure high quality, person-centred care while maintaining safeguarding, risk management and compliance with CQC standards.

Qualifications

• Experience in supervisory or deputy manager roles within health and social care.
• Experience supporting individuals with complex needs, learning disabilities, autism, mental health needs, or behaviours that challenge.
• Excellent leadership and team management skills.
• Strong understanding of safeguarding and CQC standards.
• Experience implementing care plans and behavioural support strategies.
• Strong communication and organisational abilities.
• Right to work in the UK.

Responsibilities

• Support the Registered Manager in the daily operation of the service.
• Lead, motivate, and develop Support Workers and Senior Support Workers.
• Ensure care plans, risk assessments and behavioural strategies are implemented effectively.
• Monitor the quality and consistency of care delivery.
• Assist with staff supervision, appraisals, recruitment, induction, and training.
• Support rota management and staffing allocation to ensure safe service delivery.
• Promote Positive Behaviour Support (PBS) and person-centred approaches.
• Ensure safeguarding concerns, incidents, and complaints are managed and escalated appropriately.
• Oversee accurate record-keeping and documentation.
• Support audits, quality assurance processes, and compliance monitoring.
• Build and maintain positive relationships with families, external professionals, and multidisciplinary teams.
• Deputise for the Registered Manager in their absence.

Skills

Leadership

Team management

Communication

Problem solving

Safeguarding

Risk management

Education

Level 3 Diploma in Health & Social Care

Level 5 Diploma in Leadership for Health & Social Care

Job description

Cpl Healthcare is seeking an experienced Deputy Manager to lead care teams across England. This permanent, full-time role offers 36–48 hours per week at £16.00 per hour, with clear progression opportunities and in-house training.

You will support the Registered Manager, implement care plans, supervise staff, and ensure high quality, person-centred care while maintaining safeguarding, risk management and compliance with CQC standards.