Deputy Manager (FTC)

The Royal British Legion; Taunton; Hybrid; GBP 25,000 - 35,000; Part time

Benefits offered by this job

Pension up to 14%

Life assurance

Enhanced sick pay

25 days annual leave (pro rata)

Carers/dependents leave

DBS checks covered

Free parking

Learning & development opportunities

Discounts

Job summary

The Royal British Legion is seeking an experienced Deputy Manager to lead care teams at Dunkirk Memorial House in Taunton. This 12‑month fixed‑term, 22.5‑hour‑per‑week role demands a strong clinical background and proven leadership within nursing settings.

You will deputise for the Registered Manager, ensure safe staffing, high-quality residential, dementia and nursing care, and compliance with CQC Fundamental Standards.

Qualifications

• NMC Registered Nurse (Adult Nursing) is required.
• Proven senior management/leadership experience in a care home (elderly care, dementia, nursing).
• Formal leadership qualification or commitment to achieve Level 4 Leadership & Management.

Responsibilities

• Lead, develop and manage performance of Nurses and allied health professionals.
• Drive care pathways, risk assessments and service development plans with measurable outcomes.
• Deputise for the Registered Manager ensuring safe, high-quality care and CQC compliance.
• Lead safeguarding and investigations with proper documentation.

Skills

People leadership

Clinical leadership

Quality assurance

Incident investigation

Education

NMC Registered Nurse (Adult)

Leadership qualification (Level 4 L&M)

Job description

We are seeking an experienced and proven Deputy Manager to lead and inspire our care teams at Dunkirk Memorial House. The successful candidate will ensure the highest standards of person-centred care for veterans and their families, upholding the esteemed reputation of The Royal British Legion. This is a 12 month fixed term contract working 22.5 hour per week. While a strong clinical background is mandatory, this senior role demands candidates who can provide substantive, quantifiable evidence of successful leadership and team management, preferable within nursing settings. We are seeking demonstrable experience in driving performance, strategic oversight and people development.

Key responsibilities will include:

• People Leadership and Performance: This is the primary focus. You will be responsible for leading, developing, and managing performance of Nurses and allied health professionals. This includes conducting clinical and management supervision, ensuring safe staffing levels, and actively driving team quality and service outcomes. Candidates must evidence the ability to lead and mentor senior staff.
• Quality and Strategic Oversight: Drive the review and development of care pathways, risk assessments, and service development plans. Your work must be supported by clear outcomes and quantifiable impact on service improvement and efficiency.
• Clinical and Operational Oversight: Deputise fully for the Registered Manager, ensuring safe, high-quality residential, nursing, and dementia care, and maintaining full compliance with CQC Fundamental Standards.
• Statutory Compliance and Safeguarding: Take a leading role in maintaining strict adherence to all health & social care legislation (e.g., CQC, MCA/DoLS, Health & Safety). You will lead high-level investigations of safeguarding concerns, ensuring prompt and accurate documentation.

Required qualifications and experience

• NMC Registered Nurse (Adult Nursing).
• A Proven Track Record of Senior Management/Leadership Experience within a Care Home setting, specifically working with complex elderly care (residential, dementia, and nursing).
• Formal Leadership qualification (or commitment to achieve Level 4 L&M).
• Proven skills in clinical leadership, quality assurance, and incident investigation, evidenced at a management and strategic level.

Dunkirk Memorial House is a CQC rated Outstanding care home. We are proud to offer expert care, including a specialised Dementia Mews providing compassionate support for up to 30 residents. At Dunkirk Memorial House, we prioritise creating a warm and supportive community where veterans feel valued and respected. Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

As part of our commitment to inclusion, we offer interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

About The Company

Since 1921, the Royal British Legion has been dedicated to supporting members of the Armed Forces community, and we will continue to be there for as long as we are needed, ensuring their unique contribution is never forgotten.

As the UK's largest Armed Forces charity, we are proud to have over 180,000 members, 110,000 volunteers, 1,900 employees, and a wide network of partners and charities working together to provide lifelong support, whatever the need and whenever it is required.

We are committed to supporting our people through flexible and hybrid working where possible, a strong focus on wellbeing, and opportunities to develop skills and grow careers while making a meaningful impact.

What we offer:

• Generous pension with employer contributions up to 14%
• Life assurance of 3 times your salary
• Enhanced sick pay
• 25 days of paid annual leave plus bank holidays (pro rata)
• Paid carers and dependents leave
• DBS checks covered by us
• Free parking
• Access to internal and external learning and development opportunities
• Rewards hub with exclusive discounts