Deputy Manager - Children's Services

Swanton Care & Community Ltd; Kettering; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Refer a friend scheme

Long service awards

Pension

Life cover

Cycle to work

Career pathways

Swanton Educates

Employee benefits app

Health and wellbeing support

Job summary

Swanton Care & Community Ltd is recruiting a Deputy Manager for Lilly House, a 3-bed children’s residential home in Kettering. You will support the Registered Manager to lead a caring, person-centred team and drive quality outcomes for the young people.

You will oversee care plans, staff supervision, training and regulatory compliance, while promoting our PRIDE ethos and ensuring a safe, nurturing environment for children aged 4 to 17.

Qualifications

• Previous managerial experience in a care setting.
• NVQ Level 3/4 in Children and Young People or equivalent.
• Knowledge of Ofsted legislation and safeguarding procedures.
• Ability to provide inspiring, motivational leadership.

Responsibilities

• Support the Registered Manager to lead care teams and ensure high-quality care.
• Oversee documentation, care plans reviews, and monthly updates.
• Assist with budgets, staff rotas, complaints and regulatory relationships.
• Recruitment, induction, training, coaching and appraisals.

Skills

Supervisory experience

Residential care experience

Ofsted knowledge

People leadership

Education

NVQ Level 3/4 in Children and Young People or equivalent

Job description

About The Role

As Deputy Manager you will provide practical assistance and emotional support to empower your team to enable the people we support to achieve their goals and aspirations. The Deputy Manager will be responsible for supporting the service manager to set the culture of the service. Leading and inspiring the teams to ensure that everyone within it lives and breathes our company ethos.

Position: Deputy Manager - Children's Services

Location: Kettering and surrounding areas (opportunity to work across additional services)

Hours: Full time, 42 hours per week

The role

• Working alongside and with the support of our Registered Manager you will be responsible for the provision of high-quality care by participating, observing, and sharing experience across all services. You will be supported in your work by various team leaders and senior support workers.
• Ensuring that each person we support receives person-centred, Ethos driven and outcome focused care which reflects their assessed and individual needs by encouraging discussion and input from the people we support.
• Taking responsibility for quality within the service by implementing and ensuring compliance with the company’s clinical governance and quality assurance systems.
• Ensuring that each person we support has documentation that is personal to them, that care/goal plans are reviewed monthly and good, accurate notes are made, allowing the reader to see the changes or progress made.
• Assisting the Registered Manager with reviewing budgets, staff rotas, complaints and relationship building with external regulatory bodies.
• Acting as a role model to staff at all times. Leading and managing an empowered, engaged, motivated and highly effective support team encouraging them to make a difference to the people we support and their lives, whilst providing the highest quality care.
• Ensure effective recruitment, induction, training, coaching and development of staff, and completing managerial supervisions and annual appraisals for all staff ensuring competencies are met and the values are maintained at all times.

About you

To be successful in this role, previous experience within a similar managerial position in a care setting is essential. In addition:

• Experience working within a Residential Children’s home and supervisory experience
• NVQ Level 3/4 in Children and Young People or equivalent (Essential)
• Knowledge of Ofsted legislation and safeguarding procedures.
• You will be enthusiastic and passionate about delivering high quality, person centered care for the people we support and be able to provide inspiring, motivational, clear and supportive leadership for our colleagues.

We are looking for people who share our core values and are able to apply these to the work that they do. At the heart of our ethos are five key words, these underpin the PRIDE we take in our services.

‘Potential, Responsibility, Integrity, Diversity, Empathy’

What we can offer

• Refer a friend scheme we know that you will know fantastic people who will be make a great contribution, you will receive £400 each time a successful referral is made *
• Above and beyond we recognise that our staff teams do amazing things for the people we support and their teams. We award contributions for those who go the extra mile and for good inspection feedback with vouchers for high street shops and other surprises!
• Long service awards we recognize your contribution to the team and celebrate long service
• Employee benefits app stay connected to our community, receive discounts across everyday and luxury shops, access information about learning & development opportunities.
• Cycle to work you can save money and get fit with our salary sacrifice scheme
• Pension we will auto enrol you into our salary sacrifice pension scheme
• Life cover you will be entitled to the death in service benefit.
• Funded qualifications earn whilst you learn! we aim to develop our own talent, giving you the opportunity to develop your career with Swanton *
• Career pathways we invest in our people and offer apprenticeships in Health and Social Care (Level 3). Earn whilst you learn has never been easier!
• Swanton Educates we have our own training qualification centre which can further support your development
• Trained mental health first aiders available to support you when you need someone to talk to
• Employee Assistance Programme (EAP) free confidential access to 24hr assistance program for counselling, advice and support
• Employee Voice we hold regular events throughout the year to listen to your feedback about working with us
• Monthly staff prize draw

*subject to eligibility & criteria

About The Service

Are you passionate about making a positive difference in the lives of children and young people?

Lilly house is a welcoming 3 bedded children's residential home located in the quiet residential area of Barton Seagrave. We support young people aged 4 to 17 years, providing a safe, nurturing, and supportive environment where they can thrive.

At Lilly House, we pride ourselves on creating a home from home environment. Our dedicated team work together to help each young person build confidence, reach their potential, and achieve positive outcomes.