Deputy Manager

Liaise; Taverham; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Five extra days' annual leave

Blue Light Card

Stream wellbeing app

Employee Assistance Programme

Free compliance training

NEST Pension

Flexible rota

Enhanced DBS check

Life Assurance (2x salary)

Job summary

Liaise is seeking a highly motivated Deputy Manager to help deliver outstanding person-centred care at our service in Taverham. You will work alongside the Registered Manager to guide a dedicated team, ensuring high standards of support and safeguarding are always met.

You’ll be instrumental in driving quality improvements, coordinating assessments, and developing staff capabilities, with a focus on independence and achieving individual goals for people we support.

Qualifications

• Full UK driving license.
• NVQ Level 3 in Health & Social Care required.
• Experience as Senior Support Worker, Team Leader or Deputy Manager in adult social care.
• Experience supporting adults with learning disabilities and autistic people.
• Knowledge of safeguarding and CQC regulations.
• Experience completing care plans and risk assessments.
• Good IT skills and use of digital care systems.
• Excellent communication and organisational skills.

Responsibilities

• Lead, motivate, and develop a team delivering exceptional person-centred support.
• Provide supervision, coaching, competency assessments, and observations.
• Complete and review person-centred support plans and risk assessments.
• Ensure high-quality documentation and accurate record keeping.
• Promote safeguarding and maintain CQC standards.
• Investigate complaints and safeguarding concerns when required.
• Build and maintain positive relationships with families, healthcare professionals, and external partners.
• Support quality assurance and continuous service improvement.
• Provide hands-on support and lead by example.
• Participate in the on-call rota.

Skills

Driving license

People management

Leadership

Communication

Organisational skills

Safeguarding

CQC knowledge

Care planning

Risk assessments

Makaton (desirable)

Education

NVQ Level 3 in Health & Social Care

Tools

Microsoft Office

Digital care systems

Job description

Deputy Manager - Make a Real Difference Every Day

At Liaise, we're guided by our values of Positive, Progressive, and Personal support. We believe everyone deserves the opportunity to live a happy and fulfilling life and we're looking for an exceptional Deputy Manager to help make that happen.

This isn't just another Deputy Manager role. It's an opportunity to be part of an exciting journey.

About Our Home Casarita

Our service is home to seven incredible people, with four people living in their own individual flats and three people sharing a house. We support adults with learning disabilities, autism and complex health needs.

Every person we support has their own goals, interests, dreams, and aspirations. We want someone who is genuinely excited about helping people discover new opportunities, build confidence, develop independence, and achieve things they may never have thought possible.

Be Part of Our Next Chapter

Our service has been on an incredible journey. Following a period of challenge, new leadership has transformed the culture and significantly improved the quality of life for the people we support. We've built strong foundations and created a positive, person centered environment.

Now we're looking for a passionate, ambitious, Deputy Manager to work alongside our Registered Manager to continue building on this success.

If you're someone who enjoys developing teams, inspiring others, driving quality then we'd love to hear from you.

We're Looking For Someone Who Has

• A Full UK driving license.
• A minimum NVQ Level 3 in Health & Social Care.
• Experience as a Senior Support Worker, Team Leader or Deputy Manager within adult social care.
• Experience supporting adults with learning disabilities and autistic people.
• Strong leadership and people management skills.
• Knowledge of safeguarding, CQC regulations and person centered care.
• Experience completing care plans and risk assessments.
• Good IT skills, including Microsoft Office and digital care systems.
• Excellent communication and organizational skills.

What You'll Be Doing

• Leading, motivating, and developing a team that delivers exceptional person-centred support.
• Supporting colleagues through supervisions, coaching, competency assessments, and observations.
• Completing and reviewing person centred support plans and risk assessments.
• Ensuring high-quality documentation and accurate record keeping.
• Promoting safeguarding and ensuring CQC standards are consistently met.
• Investigating complaints and safeguarding concerns where required.
• Building and maintaining positive, collaborative relationships with families, healthcare professionals and external partners to ensure person centered support that enables people to achieve their goals.
• Supporting quality assurance and continuous service improvement.
• Providing hands-on support when needed and leading by example.
• Participating in the on-call rota.
• Working alongside the Registered Manager to continue driving the service forward.

Knowledge of Makaton would be highly desirable, although we're equally keen to hear from people who are enthusiastic about learning.

Why Join Liaise?

When you join us, you'll become part of a team that's passionate about making a genuine difference every single day.

We offer

• Up to five extra days' annual leave for long service.
• Fully funded Blue Light Card.
• Access to Stream - our financial wellbeing app.
• Employee Assistance Programme with free counselling and legal advice.
• Free compliance training and excellent development opportunities.
• NEST Pension Scheme.
• Flexible rota planning.
• Free enhanced DBS check.
• Life Assurance (2 x salary).

The successful applicant will be required to complete an enhanced DBS check and satisfactory references before employment commences.

At Liaise, we're proud to be an equal opportunities employer. We welcome applications from people of all backgrounds and are happy to discuss any reasonable adjustments throughout the recruitment process.

If you're ready to inspire others, develop an outstanding team, and help people achieve lives filled with opportunity, independence, and purpose, we'd love to hear from you.