Deputy Manager

Agincare Group; Southampton; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Refer a friend scheme up to £1000*

Employee Assistance Programme

Company pension scheme

Job summary

Agincare Enable is recruiting a Deputy Manager to lead across multiple Hampshire sites in Southampton, Fareham and Gosport. You will support in delivering a safe, person-centred care, supervising staff and ensuring regulatory standards are met.

Reporting to the Registered Manager, you will manage operations, rotas, budgets, quality assurance and on-call duties, while promoting the company values and high-quality care.

Qualifications

• Leadership/management experience in care environment
• Excellent communication across levels and teams
• Up-to-date knowledge of care sector and regulatory framework
• IT proficiency including MS Word and Excel
• Valid UK driving licence required

Responsibilities

• Support the Registered Manager with oversight of multiple services
• Line management, leadership, and development of staff
• Ensure KPIs and regulatory standards are met
• Promote the business and maintain relationships with people we support and stakeholders
• Prepare and oversee staff rotas and resource utilisation
• Assist with budget management and financial discipline
• Embed holistic, person-centred care across services
• Attend meetings and contribute to action plans
• Undertake shifts when required and act as role model
• Carry out on-call duties as part of a rota

Skills

Leadership experience

Communication skills

Driving licence

Education

QCF Level 4/5 or equivalent

Tools

Microsoft Word

Excel

Job description

The following content displays a map of the jobs location - Southampton & Gosport

Agincare Enable are currently recruiting for a Deputy Manager to help lead in multiple sites across our Hampshire region in Southampton, Fareham & Gosport . At Agincare, we're passionate about empowering people to achieve their goals and enjoy the best possible quality of life - and we know that exceptional leadership makes all the difference.

About The Role

Reporting to the Registered Manager, as Deputy Manager you will be responsible for providing operational management support, leadership, and oversight across multiple services within the Hampshire region inSouthampton, Fareham & Gosport .

You will support in delivering a safe, caring, responsive , effective, and well-led service for both the people we support and staff, ensuring the highest possible standards of care are maintained in line with organisational and regulatory Key Performance Indicators (KPIs).

You will ensure that individual needs are regularly reviewed to meet current requirements, and that high standards of hygiene, cleanliness, and safety are consistently maintained across all services .

You will support the Registered Manager in the day-to-day running of the services, assuming full responsibility in their absence .

MAIN DUTIES AND RESPONSIBILITIES

• To support the Registered Manager with oversight of multiple services, ensuring compliance is maintained at all times in line with regulatory and organisational standards.
• To support the Registered Manager with line management, leadership, and development of staff across your services, including Care Managers, Seniors, and Support Workers.
• To ensure that operational and quality assurance KPIs are consistently met, working closely with the Registered Manager to drive continuous improvement.
• To actively promote the business and maintain positive relationships with people we support , families, professionals, and stakeholders through excellent communication and customer service .
• To prepare, manage, and oversee staff rotas across services, ensuring resources are effectively utilised and care delivery remains consistent.
• To support the Registered Manager in budget management and promote financial discipline across services.
• To ensure that Agincare Enable's values of holistic, person-centred care are embedded across all services, supporting individuals to achieve positive, outcome-based goals .
• To support the Registered Manager in ensuring all safeguarding concerns and notifiable events are managed appropriately and reported to the Care Quality Commission (CQC) within required timescales.
• To attend and contribute to meetings as required, ensuring actions are clearly identified and followed through to completion.
• To undertake shifts within services where required, role modelling best practice and supporting teams to deliver high-quality care that promotes independence .
• To act as a role model in adhering to all company policies and procedures.
• To undertake on-call duties as part of a rota system, ensuring effective out-of-hours support is available across the services .
• Any other duties that are commensurate with the role and level of responsibility.

About You

• QCF Level 4 or 5/RMA/Health & Social Care or prepared to undertake
• Previous Leadership and Management experience in a similar environment or proven experience as a Senior Support Worker
• Demonstrate up to date knowledge of the care sector and the regulatory framework
• Proven IT experience, including Microsoft Word and Excel
• Ability to demonstrate excellent communication skills at a range of levels
• Must have a valid UK Driving License

What's on Offer

Agincare is a family run organisation that is proud of its values and the delivery of the highest levels of care to the people we support. Working at Agincare brings many benefits including:

• Refer a friend scheme up to £1000*
• Employee Assistance Programme
• Company pension scheme

About Agincare

We're a family run business that's been caring and supporting people since 1986. With over 4,500 team members, we're one of the UK's largest care providers and are continuing to grow. We have over 100 locations across England including care& nursing homes, home care branches, extra care schemes, supported living properties and live-in offices .

Agincare are signatories of the Care Leaver Covenant and are committed to supporting care leavers to live independently . We are proud to be able to offer a guaranteed interview to care leavers, or an informal conversation about our career opportunities.

All of our care services are regulated by the Care Quality Commission (CQC).

Equal opportunities are important to us at Agincare and we welcome applications from all.