Deputy Manager

Bel & The Dragon; Odiham; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Food & drink discount

Weekly tips

Hotel discounts

My Fuller’s platform access

Healthcare plan

Induction and training

Wagestream early wage access

Job summary

Bel & The Dragon Odiham, part of the Fuller’s family, seeks a Deputy Manager to lead a vibrant team in a historic Grade II-listed inn with 15 bedrooms. You’ll drive guest experiences, manage daily operations, and participate in ongoing training and development opportunities.

The role offers a collaborative environment, a range of career paths across pubs and hotels, and benefits including staff discounts, weekly tips, and access to My Fuller’s perks.

Qualifications

• Leads and motivates the team to create a welcoming atmosphere for customers.
• Excellent communication skills and the ability to interact confidently with guests and colleagues.
• Willingness to learn and develop through industry-leading training and learning programs.
• Ability to take ownership of issues and drive practical solutions.

Responsibilities

• Motivate and support the team to deliver outstanding service and a special atmosphere for customers.
• Rell someone with leadership to run the business as Deputy Manager and make sound decisions.
• Own problems and act decisively, communicating clearly with the team and guests.
• Engage in continuous learning through the company’s industry-leading training and development programs.

Skills

Leadership

Communication

Team motivation

Decision making

Job description

At Bel & The Dragon, we don’t just offer jobs – we are offering a chance to be part of something special. Our hotels are full of history and charm, with a real passion for great food and drink at the heart of it all. Every location has its own character, and so do the people who work here. Whether it’s a quiet corner by the fire or a lively evening at the bar, we create moments that feel personal and real.

As part of the Fuller’s family, our four core values – doing things the right way, being part of the family, celebrating individuality and always asking what’s next? – are at the heart of everything we do. If you’re someone who cares about quality, enjoys making people feel at home, and wants to be part of a team that’s proud of what it does, we would love to meet you.

Bel & The Dragon Odiham, a Grade II-listed former inn with features dating as far back as 1540, sits in the historic village of Odiham near Hook in Hampshire. Bel & The Dragon Odiham offers fifteen beautifully appointed bedrooms.

What we can offer you:

• An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
• Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
• 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
• A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
• Discounted hotel stays at hotels in the Fuller’s Family
• Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
• Healthcare Cash Plan – after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
• Full induction and training
• The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.

What we look for in a Deputy Manager:

• Someone who can motivate and support the team as well as create a special atmosphere for customers.
• A capable leaderwho will relish the responsibility of running the business.
• A confident manager with great decision-making skills.
• Interest in learning new skills to enhance your career with our industry leading training and development.
• Ability to take ownership of problems.
• Great communication skills
• Passion for fresh food, great wines, and engaging service.