Deputy Manager

Unidad Educativa Bilingüe Delfos; Nottingham; On-site; GBP 30,000 - 38,000; Full time

Benefits offered by this job

Free Online GP Service

Competency Frameworks and Pay Scales

Wagestream – payday

Refer-a-Friend Scheme

Sovereign Health Care Plan

Canada Life, Group Life Assurance

Blue Light Card

Blink app

Pension scheme

Free DBS check

Job summary

Salutem Care and Education is seeking an experienced Deputy Manager for Ashleigh House to support the Registered Manager in delivering high-quality, person-centred care. You will lead the staff team, ensure safeguarding and regulatory compliance, and drive continuous improvement across care planning, audits, and service delivery.

The role requires NVQ/Diploma in Health and Social Care (level 3/5) and commitment to developing staff while maintaining exceptional resident outcomes.

Qualifications

• Proven experience in health and social care leadership.
• Strong knowledge of safeguarding, person-centred practice, and regulatory compliance.
• Excellent communication, organisational, and team leadership skills.
• Passionate about delivering outstanding care and supporting staff development.

Responsibilities

• Support the Registered Manager in day-to-day running of the home.
• Lead, supervise, mentor, and develop staff through recruitment, induction, training, coaching and performance management.
• Ensure compliance with CQC standards, company policies, safeguarding requirements, and contractual obligations.
• Monitor service quality, risk assessments, medication management, and care planning to achieve positive outcomes.
• Manage staff rotas and deployment to maintain safe staffing levels and meet individual needs.
• Conduct audits, supervisions, appraisals, and team meetings to drive continuous improvement.
• Work with families, local authorities, healthcare professionals and external agencies to support service growth and outcomes.
• Maintain accurate records and contribute to budget and resource management.
• Act as a positive role model and provide leadership in the absence of the Registered Manager.

Skills

Health and social care leadership

Safeguarding knowledge

Communication skills

Team leadership

Education

NVQ/Diploma in Health and Social Care (level 3/5)

Job description

About The Company

The Old Orchard family are recruiting!

The Old Orchard is a picturesque 5-bedroom bungalow situated in the large village of Radcliffe-on-Trent, overlooking the River Trent! We support adults with learning disabilities and physical disabilities with associated sensory needs to live the life they love!

The individuals we support here at The Old Orchard love all things cooking, we're often found in the kitchen cooking up a storm and making all sorts of culinary delights! We love meeting up with friends from other services and spending time out at the local coffee shops and parks. We love getting stuck into arts and crafts, and love kicking back and relaxing whilst watching an in house show! The local area also has lots of lovely countryside to explore and small shops, cafes and pubs to socialise in too!

At Salutem Care and Education, we recognise the value and wisdom that come from all stages of life. Join our team to be a part of a community that truly appreciates the richness of age diversity.

As a Deputy Manager you will assist the Registered Manager in all aspects of the day-to-day running of the home, this includes ensuring that the needs of the service users are met, managing the staff team, monitoring the quality of care and support, ensuring high standards of professional practice, whilst achieving compliance with external regulatory standards.

Reporting to the Registered Manager, the post holder will work to ensure that specialist and quality care and support for service users is maintained through assisting in the planning, implementation, supervision and evaluation of service user care and support. The Deputy Manager's will also be required to ensure that policies, procedures, systems and workplace practices are fully implemented and consistently applied.

You will be passionate about motivating and empowering your team and encouraging their development. You will also be an inspiring role model, leading by example, imparting knowledge, championing best practice and promoting new thinking, enabling the team to help the people we support to make choices and decisions, live each day to the fullest and develop life skills along the way.

We are looking for a highly motivated team member who will either have or be working towards NVQ/Diploma in Health and Social Care level 3/5. Experience of working with individuals with communication difficulties is desirable. A sound working knowledge and understanding of CQC Regulations and Standards, the Mental Capacity Act and the Deprivation of Liberty Standards is also desirable.

Creating an environment where people feel safe, we work with each individual to build their confidence and skills, empowering them to lead a rich and fulfilling life as independently as possible.

The successful candidate will need to show a high level of commitment and flexibility in the role and be able to work closely with the Registered Manager and staff team to ensure the very best outcomes are achieved for the individuals residing at Ashleigh House.

In This Role You Will Be Expected To:

• Demonstrate written communication skills, sufficient to contribute to a record keeping system.
• Be able to demonstrate a warm, person centred and affirmative approach to the individuals we support.
• Be able to remain compassionate, and professional during challenging times.
• Be willing to work alongside clinical professionals
• Be open to new ideas and ways of working.
• Lead and delegate appropriately when on shifts.
• Complete regular staff supervisions.
• Be a positive role model in all aspects of our daily work life
• Assist an individual when in crisis to manage their behaviours

Benefits

• FREE Online 24/7 GP Service for you and your family from a GP who can prescribe
• Competency Frameworks and Pay Scales
• Wagestream - where any day can be a payday
• Refer-a-Friend Scheme - Instantly earn points and cash rewards
• Sovereign Health Care Plan
• Canada Life, Group Life Assurance
• Blue Light Card
• Blink, our internal communications app
• Pension scheme
• Free DBS check (Disclosure and Barring Service)

We have a massive duty of care towards those we support who are often the most vulnerable in society, which is why our staff are encouraged to keep up to date with vaccines and focus on self-care too. You can find out more about us on our recruitment site. There’s information about the team, our benefits, training and importantly what makes us ‘HumanKind’.

About You

About The Role

Deputy Manager Duties:

We are seeking an experienced and motivated Senior Support Leader to support the Registered Manager in delivering high-quality, person-centred care services.

• Support the day-to-day management and quality delivery of person-centred services.
• Promote the health, safety, wellbeing, and safeguarding of people we support and staff teams.
• Lead, supervise, mentor, and develop support staff through recruitment, induction, training, coaching, and performance management.
• Ensure compliance with CQC standards, company policies, safeguarding requirements, and contractual obligations.
• Monitor service quality, risk assessments, medication management, and care planning to achieve positive outcomes.
• Manage staff rotas and deployment to maintain safe staffing levels and meet individual needs.
• Conduct audits, supervisions, appraisals, and team meetings to drive continuous improvement.
• Work collaboratively with families, local authorities, healthcare professionals, and external agencies to support service growth and excellent outcomes.
• Maintain accurate records using company IT systems and contribute to effective budget and resource management.
• Act as a positive role model and provide leadership in the absence of the Registered Manager.

About You:

• Proven experience in health and social care leadership.
• Strong knowledge of safeguarding, person-centred practice, and regulatory compliance.
• Excellent communication, organisational, and team leadership skills.
• Passionate about delivering outstanding care and supporting staff development.

This is an excellent opportunity for a dedicated care professional looking to progress their leadership career while making a positive difference in people's lives.

Our Core Values:

• Supportive: Helping everyone reach their full potential.
• Ambitious: Striving for the best outcomes.
• Loyal: Prioritising our staff and the people we support.
• Unique: Innovating without compromising quality.
• Transparent: Fostering openness and mutual respect.
• Engaging: Partnering with everyone involved.
• Meaningful: Offering fulfilling opportunities.

Why Choose Us?

Still not convinced?

• Emotional Support: 24/7 Employee Assistance, mental health resources, meditation apps, and bereavement support.
• Medical Support: Free Online GP access, Health Cash Plan, Cancer Cover, and Menopause support.
• Financial Support: Flexible pay with Wagestream, utility bill savings, Money Helper, and Life Assurance.
• Physical Support: Online workouts, Cycle to Work scheme, gym discounts, and National Trust activities.
• Recognised as a Top Employer United Kingdom 2026 by the Top Employers Institute.
• Named among the Top 100 Global Inspiring Workplaces by Inspiring Workplaces.
• Proud to be a Disability Confident Committed employer.

Salutem Care and Education is dedicated to protecting and promoting the well-being of children, young adults, and vulnerable individuals. As part of our safer recruitment process, the successful candidate will be required to complete thorough pre-employment checks, including an enhanced DBS and, where applicable, overseas criminal record checks.