Deputy Manager

Zachary Daniels; Norwich; On-site; GBP 30,000 - 32,000; Full time

Job summary

Zachary Daniels are recruiting a Deputy Manager for a North Norfolk retailer, offering £30,000 - £31,500 per year. You will lead from the front to deliver an exceptional customer journey.

You'll coach a sizeable team, drive sales performance and ensure outstanding visual merchandising and store standards are in line with brand expectations. This is a hands-on leadership role focused on people, standards and customer satisfaction.

Qualifications

• Experience leading large teams in retail.
• Strong customer focus and service standards.
• Able to drive sales and exert influence on store presentation.

Responsibilities

• Lead day-to-day store operations and set high standards.
• Inspire and coach a large team to deliver an outstanding customer journey.
• Drive sales performance and maintain visual merchandising excellence.
• Foster a positive culture and ensure consistent results.

Skills

Leadership

Coaching

Customer service

Merchandising

Communication

Commercial awareness

Job description

Deputy Manager | Customer-Focused Retail | £30,000 - £31,500 | North Norfolk

We're recruiting for a well-established retailer that's passionate about delivering exceptional customer service and creating an enjoyable shopping experience. This is an exciting opportunity for an experienced Deputy Manager to join a business where people, standards and customer satisfaction are at the heart of everything they do.

As Deputy Manager, you'll play a key role in the day-to-day running of the store, leading from the front to inspire your team and deliver an outstanding customer journey. You'll have the autonomy to influence store standards, merchandising and overall presentation while ensuring commercial targets are achieved.

You'll be responsible for supporting all operational aspects of the business, driving sales performance, maintaining excellent visual merchandising standards and creating an engaging environment for both customers and colleagues. Coaching, developing and motivating your team will be a major part of the role, helping to build a positive culture and deliver consistent results.

What we're looking for:

• Previous management experience within a customer-focused retail environment
• A proven ability to lead, coach and develop large teams
• Experience within a multi-product or fast-paced retail setting is desirable
• Strong commercial awareness with the ability to drive sales and performance
• High standards of store presentation and operational excellence
• Excellent communication and leadership skills

This business offers genuine career progression, ongoing development and the chance to join a successful retailer that values its people. If you're looking for your next management opportunity within a customer-led retail business, we'd love to hear from you.