Deputy Manager

New Look; Manchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

New Look is seeking a skilled Deputy Manager in Manchester to lead a dynamic team in a trendy store environment. This full-time position involves ensuring exceptional customer service and achieving KPIs while fostering team collaboration and individual development. Join a fashion-forward team committed to customer satisfaction and fun in the retail space.

Benefits

40% staff discount

Monthly 25% off vouchers for family and friends

Quarterly sample sales

Stakeholder Pension

Qualifications

• Previous large store/deputy management experience required.
• Track record of effectively leading and managing a team.
• History of delivering and exceeding KPI’s and key objectives.

Responsibilities

• Lead and inspire a team to deliver great results.
• Create a customer-obsessed atmosphere in the store.
• Accountable for store performance, impacting KPIs and sales.

Skills

Commercial acumen

Leadership

Interpersonal skills

Job description

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We are looking for a skilled and talented Deputy Manager to lead a team in our Manchester Arndale Store.

As our Manchester Arndale Deputy Manager you will lead and inspire a team to deliver great results through your commerciality, collaboration, resilience and being customer obsessed, while also being dedicated to curating a unique and stylish store for fashion-forward individuals while bringing expectational customer service to our customers. Our store is a destination for trendsetters seeking the latest fashion must-haves.

The Role:

In your shopping centre store you will lead your team to create a customer obsessed atmosphere. You will be genuine in your delivery of a shopping experience that helps our customers express their individuality, personality and unique style through fashion. You will create and lead a team who support one another and deliver results…whilst having fun along the way!

You will be fully accountable for the your store performance, by working alongside your Territory Leader and Visual Coach to continually identify opportunities which will impact KPI’s, customer service, team development and overall sales – so that we are playing to win!

About you:

• You have previous large store/deputy management experience
• You have a track record of effectively leading and managing a team
• You identify yourself as a New Look brand adorer
• You have a history of delivering and exceeding KPI’s and key objectives
• Commercial acumen
• Good understand of P and L and compliance reporting
• Excellent communication and interpersonal skills.

Why New Look:

Here, at New Look, everything that we do is for the love of fashion. We’ve been bringing the latest fashion to the high-street since 1969. We’re now a global, multichannel brand offering on-trend, value-fashion for women, men and teenage girls. Even after 50 years we’ve stayed true to our original mission of delivering fabulous products at a price our customers can afford.

It’s our values that inspire us every day - we play to win, we are customer obsessed, we work as one…and it starts with you.

We are always on the lookout for talented, passionate people to join our New Look team.

We also have a strong focus on people development, with lots of opportunities for you to grow professionally, starting with our fantastic induction programme which will immerse you into the New Look culture in one of our Stores of Learning. Your territory leader and people partner will work closely with you to identify development opportunities and ensure you are given the tools to drive your own career.

Along with some exciting benefits.

40% staff discount
Monthly 25% offprivilege vouchers for family and friends to enjoy
Quarterly sample sales
Stakeholder Pension

Don’t take it from us, next time you’re in one of our stores ask to speak to a manager and they’ll tell you all about it!

We pride ourselves in being a flexible employer. Although this is a full-time role, our colleagues work a range of patterns. If you have a specific pattern in mind, we are keen to discuss this with you in line with the output needed for the role.