Deputy Manager

Carepoint-Services-Limited; Lewes; On-site; GBP 30,000 - 42,000; Full time

Job summary

Carepoint-Services-Limited in Lewes is seeking a hands-on Deputy Manager to lead and develop a care-focused team, ensuring person-centred service and alignment with CQC standards. You will work closely with the Branch Manager to grow the branch, build relationships with residents, families and the community, and respond calmly to emergencies with practical, field-based leadership.

Experience in elder care and complex needs is preferred; travel to meet clients and motivate staff in the field is

Qualifications

• Experience in caring for older people and complex needs such as learning disabilities, mental health, autism.
• At least 2 years of team lead experience.
• Knowledge of CQC Regulations and Compliance.

Responsibilities

• Lead and support the team to deliver the highest standards of care.
• Develop and sustain the Branch alongside the Branch Manager.
• Build effective relationships with residents, relatives and the local community.
• Be hands-on for care calls in emergencies and motivate staff in the field.

Skills

People management

Team leadership

Relationship building

Communication

Regulatory compliance knowledge

Education

Health and Social Care Level 5 or RMA or equivalent

Tools

Outlook

Excel

Word

Roster/ECM Systems

Job description

We are looking for a hands‑on experienced Deputy Manager who is confident leading and managing a team in a person‑centred way.

Deputy Manager Job Role:

You will use your considerable expertise to develop and sustain the Branch along side the Branch Manager, actively lead and support your team to deliver the highest standards of care to our clients.

With substantial relevant experience and outstanding people management skills, you must have the ability to build effective relationships with your team, residents, their relatives, and the local community.

Working in line with regulatory compliance, you will take the CQC-rated GOOD service to achieve its full potential.

Deputy Manager Essential Criteria:

• Experienced in caring for older people, learning disabilities, mental health. autism and other complex needs.
• A capable and confident leader with the drive and interest to grow and shape a team
• Experienced in leading a successful Homecare Service and excited to grow the branch alongside the manager to its full potential.
• Confident in your knowledge of CQC Regulations and Compliance.
• Passionate about delivering first‑class, person centred care.
• A positive leader and motivator
• Completed Health and Social Care Level 5 or RMA or equivilent.
• Hands on team player who is not resilient to care calls in an emergency situation
• Unflappable and able to deal with pressured situations maturely and calmly
• Well organised and familiar with Outlook Excel Word and Roster/ECM Systems
• At least 2 years team lead experience is a must!
• Someone who is driven and passionate enough to understand that a successful leader is not always in the office and is happy to meet clients and motivate staff in the field aswell.

Please bear in mind that you may not hear from us straight away.

Due to the high level of applications, we receive every day, we can only respond to applicants, whose skills and qualifications are suitable for this position.

We endeavour to respond to shortlisted candidates within 3 working days