Deputy General Manager – The Cocktail Club

Nightcap Group; Exeter; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Bonus scheme

50% staff discount

4x salary life assurance

Discount portal access

Wagestream early pay

Job summary

The Cocktail Club, part of Nightcap Group, is seeking a Deputy General Manager to drive performance across busy venues in the UK. You will progress toward a General Manager role with real support every step of the way and play a key role in shaping guest experiences and team growth.

Lead day-to-day operations, manage P&L, recruit and develop staff, and uphold standards while delivering exceptional service and memorable nights out.

Qualifications

• At least x1 year experience managing a busy high-volume bar.

Responsibilities

• Oversee daily operations and confidently run busy shifts, ensuring a seamless experience for guests.
• The ability to run their site without the General Manager for 4 weeks.
• Handle P&L management, stock control, meeting targets, and submitting reports.
• Be a creative manager, coming up with innovative ideas to make your bar the best place to visit and work.
• Manage and develop a team of professionals, inspiring and incentivise them to deliver 5-star service.
• Ensure compliance with licenses, risk assessments, and health & safety standards.
• Organize team rotas and efficiently manage labour.

Skills

Leadership

P&L management

Team building

Customer service

Communication

Job description

What's in It for You?

• £30,000 - 35,000 base salary + service charge.
• Exciting bonus scheme so you share in the business’ success.
• An amazing 50% discount on food and drink across all our awesome venues.
• 4 x Salary life assurance to support your loved ones if the worst happens.
• Deals and discounts with a wide range of businesses through our discount portal.
• Early access to your pay through Wagestream.
• Access to our Employee Assistance Program which provides consultation sessions on mental health, well-being and finance, grants, and any other needed support.
• Training and development opportunities. We're invested in your success during your time with us!
• Fun and vibrant working environment with a fantastic team.

About Us:

We are The Cocktail Club, where the party's OFF THE HOOK and the bartenders are straight up LEGENDS. Leave your inhibitions at the door and get ready for mind-blowing cocktails, epic vibes, and permission to let loose. EVERYONE. WELCOME. ALWAYS.

What We Need:

Deputy General Managersarethe futurefor us! We are looking for standout people to come and make a real impact in the business! People who are motivated to progress, achieve greatness and aiming to step into the role of a General Manager in their own stores! You’ll receive real support every step of the way!

Responsibilities:

• Oversee daily operations and confidently run busy shifts, ensuring a seamless experience for our guests.
• The ability to run their site without the General Manager for 4 weeks.
• Handle P&L management, stock control, meeting targets, and submitting reports.
• Be a creative manager, coming up with innovative ideas to make your bar the best place to visit and work.
• Manage and develop a team of professionals, inspiring and incentivise them to deliver 5-star service.
• Ensure compliance with licenses, risk assessments, and health & safety standards.
• Organize team rotas and efficiently manage labour.

Skills and Experience:

• At least x1 year experience managing a busy high-volume bar.
• Confident with handling money and strong business acumen.
• Excellent leadership, training, and team-building skills.
• Methodical, thorough, and effective problem-solving abilities.
• Approachable, self-motivated, and driven with excellent communication skills.
• Approachable at all times regardless of workload.
• Excellent communication skills both verbal and written.
• A hands-on manager who isn’t afraid to get behind a station when your team is in the weeds and smash out a dozen Old Fashions!

About Nightcap:

Nightcap is an award-winning operator in the late-night bar scene. We operate a portfolio of bars and venues across the UK, including brands like The Cocktail Club, Tonight Josephine, Barrio Familia, and Dirty Martini to name just a few. With a mission to be the UK’s leading bar group. Our purpose of existence is the belief that EVERYONE deserves a great night out, and therefore it's everyone's job to make sure we create great nights... and days out! We have a lively and dynamic work-ethos across all our bars and offices. Our culture is creative, innovative, and collaborative, where everyone contributes ideas and brings their true self to work every day, as we are hell-bent on harnessing a place where everyone can belong. Working here is fast paced, at times challenging, but copious amounts of fun!

If you enjoy mixing up delicious cocktails and providing excellent service to create memorable experiences for our guests, then we would be delighted to hear from you.

We look forward to having you join our team at The Cocktail Club!