Deputy Manager

Young's Pubs; Greater London; Presencial; GBP 26.000 - 35.000; Tempo integral

Benefícios oferecidos por esta vaga

Free Meals

28 days holiday

Discount at Young's Pubs

Discount on overnight stays

Share Save Scheme

Company Pension

Resumo da vaga

The Crown, part of Young's Pubs, sits in the heart of the East End, recently refurbished and busy on weekends with locals and visitors. This Deputy Manager role focuses on leadership, guest service and team development in a vibrant, food-focused pub environment.

You will mentor the team, drive standards, and play a key part in delivering memorable experiences while pursuing the pub's continued growth and success.

Qualificações

• Experience in hospitality and customer service
• Proven ability to lead and develop a team
• A genuine passion for guest service

Responsabilidades

• Lead and manage the team in a busy city pub
• Deliver exceptional customer service and smooth service
• Develop staff through coaching and training to uphold standards
• Contribute to the pub's ongoing success and guest experience

Conhecimentos

pro active

Enthusiastic

Experience in Customer Service

Descrição da vaga

The Crown is a cool and popular local pub in the heart of the East End, overlooking the beautiful Victoria Park. Recently refurbished, our stunning spaces are set over two floors.

Weekends are buzzing with revellers joining for a quick pint, Sunday roast lunches, wedding receptions, birthday parties and other events. We offer a wonderful selection of fine wines, craft beers and cocktails paired perfectly with fresh seasonal British food.

Join our small but fabulous team who loves what they do and be part of our family.

What We Offer Our Deputy Managers:

• Development towards General Manager - the majority of our GM appointments are internal
• Access to our Career Pathway, Apprenticeships and training and development courses
• Free Meals
• 28 days holiday per year
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Share Save Scheme
• Company Pension Scheme

What we look for in a Deputy Manager:

We are looking for a motivated & experienced Deputy Manager to join and lead our team in our stylish, food focused pub. As the successful Deputy Manager you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.

Skills

• pro active
• Enthusiastic
• Experience in Customer Service