Deputy Manager

Jobtrain

Dudley

On-site

GBP 30,000 - 32,000

Full time

5 days ago
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Benefits offered by this job

Stream pay access
Blue Light Card discounts
24/7 doctor line
Cash plans
Enhanced retirement leave
Long service awards
Training and development
Career progression
Job security

Job summary

Voyage Care in Dudley is seeking a Deputy Service Manager to lead a team that helps people build confidence, independence and a life they can be proud of.

As Deputy Service Manager, you’ll work closely with the Registered Manager to lead the service and support a dedicated team of colleagues, taking part in on-call duties and ensuring person-centred care and ongoing improvement.

Qualifications

  • Previous experience in a care management role.
  • A Level 3 qualification in Health & Social Care.
  • Experience supporting people with acquired brain injury and autism.
  • Experience working with complex mental health needs, traumatic backgrounds and behaviours of distress.
  • Strong leadership skills and a genuine passion for supporting others.

Responsibilities

  • Leading, supporting and developing your team
  • Creating and reviewing person-centred support plans
  • Completing care needs assessments
  • Supporting recruitment, induction, supervisions and appraisals
  • Completing medication competencies and audits
  • Attending multi-disciplinary meetings and completing reports
  • Supporting the Registered Manager with day-to-day running of the service
  • Taking part in the on-call rota, depending on service needs
  • Staying hands-on and connected to the people we support

Skills

Leadership
Care management
Team development
Communication

Education

Health & Social Care Level 3

Job description

Deputy Service Manager - Dudley - £29,991.00 per annum

Lead a team that helps people build confidence, independence and a life they can be proud of.

This isn’t just a management role. It’s a chance to make a real difference every day — supporting your team to grow while helping the people we support achieve their goals.

Role: Deputy Service Manager
Location: Dudley

Your Role

As Deputy Service Manager, you’ll work closely with the Registered Manager to lead the service and support a dedicated team of colleagues.

You’ll be responsible for:

  • Leading, supporting and developing your team
  • Creating and reviewing person-centred support plans
  • Completing care needs assessments
  • Supporting recruitment, induction, supervisions and appraisals
  • Completing medication competencies and audits
  • Attending multi-disciplinary meetings and completing reports
  • Supporting the Registered Manager with the day-to-day running of the service
  • Taking part in the on-call rota, depending on service needs
  • Staying hands-on and connected to the people we support

Most importantly, you’ll help create an environment where people feel supported, valued and empowered to become more independent.

A Team Where You Truly Belong

You’ll be part of a welcoming, friendly and dynamic team who are passionate about making a difference.

We’ll support you to Grow Together, with training, development and opportunities to progress your career while making a meaningful impact.

Who This Role Is For

We’re looking for someone with:

  • Previous experience in a care management role
  • A Level 3 qualification in Health & Social Care
  • Experience supporting people with acquired brain injury and autism
  • Experience working with complex mental health needs, traumatic backgrounds and behaviours of distress
  • Strong leadership skills and a genuine passion for supporting others
Why Join Voyage Care?

We value your dedication and reward you with:

  • Stream – access up to 40% of your earned pay when you need it
  • Funded Blue Light Card – hundreds of discounts
  • 24/7/365 doctor line for you and your family
  • Cash plans covering you and your family
  • Enhanced retirement leave
  • Long service awards
  • Excellent training and development
  • Opportunities for career progression and promotion
  • Job security within a sector-leading organisation

Ready to lead a team and help people live more independently? Make a real difference.

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references

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