Deputy Manager

Salutem Care & Education; Cardiff; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Emotional Support

Medical Support

Financial Support

Physical Support

Job summary

Salutem Care & Education seeks a Deputy Manager to lead a dedicated team in a children’s home, working with the Registered Manager to uphold high standards of care, safeguarding and regulatory compliance while supporting staff development and delivery of person-centred support.

This role offers an opportunity to inspire, improve outcomes for young people, and progress within a supportive, trauma-informed organisation, with opportunities for professional growth and shift leadership across 24/7

Qualifications

• Experience in a children’s residential setting (ideally Level 3 or above in Residential Childcare or equivalent).
• A commitment to achieving or holding Level 5 Diploma in Leadership & Management for Residential Childcare.
• Strong understanding of safeguarding, regulatory standards, and positive behaviour support.

Responsibilities

• Lead and motivate a team of Support Workers and Senior Support Workers to deliver exceptional person-centred care.
• Support the Registered Manager in the day-to-day running of the home, ensuring it meets all regulatory and quality standards.
• Oversee care plans, risk assessments, and safeguarding processes.
• Promote a positive culture where children and young people feel safe, valued, and encouraged to reach their potential.
• Ensure compliance with organisational policies and children’s home regulations.
• Develop and coach staff, promoting continuous learning and progression.
• Contribute to multi-disciplinary working, liaising with families, professionals, and external agencies.
• Take part in on-call and shift leadership, ensuring consistent, high-quality care 24/7

Skills

Leadership

Communication

Problem-solving

Teamwork

Safeguarding

Education

Level 3 Residential Childcare or equivalent

Level 5 Diploma in Leadership & Management for Residential Childcare

Job description

About The Company

Within Salutem, our Children’s Services division provides high-quality, specialist care for children and young people across a range of settings, including residential care, solo placements, social, emotional and mental health (SEMH) services, learning disability support, and supported accommodation

Our approach is rooted in being trauma-informed. We recognise that many of the children and young people we support have experienced trauma—whether through single events or ongoing experiences such as abuse or neglect—which can have a lasting impact on their emotional, social, physical, and psychological wellbeing. Every individual experiences trauma differently, and we are committed to understanding and responding to those unique needs.

Our teams are trained to understand the principles of trauma through the “3 E’s” framework: Event, Experience, and Effect. This means recognising not just what has happened to a young person, but how they have experienced it and the impact it has had on them.

By embedding a trauma-informed approach into everything we do, our staff are able to adapt their support, build trusting relationships, and create safe, nurturing environments where children and young people can begin to recover, develop resilience, and thrive.

At Salutem, we are passionate about making a lasting difference—supporting every child and young person to feel safe, valued, and empowered to achieve their full potential.

About The Role

Why This Role Matters

As our Deputy Manager, you’ll play a vital role in leading a dedicated, skilled, and compassionate team. Working alongside the Registered Manager, you’ll ensure the highest standards of care, support, and safeguarding — while helping your team grow, thrive, and deliver excellence every single day.

This is more than a management job — it’s an opportunity to inspire a team, make an impact, and create a home where young people can flourish.

Key Responsibilities

• Lead and motivate a team of Support Workers and Senior Support Workers to deliver exceptional person-centred care
• Support the Registered Manager in the day-to-day running of the home, ensuring it meets all regulatory and quality standards
• Oversee care plans, risk assessments, and safeguarding processes
• Promote a positive culture where children and young people feel safe, valued, and encouraged to reach their potential
• Ensure compliance with organisational policies and children’s home regulations
• Develop and coach staff, promoting continuous learning and progression
• Contribute to multi-disciplinary working, liaising with families, professionals, and external agencies
• Take part in on-call and shift leadership, ensuring consistent, high-quality care 24/7

About You

You’re someone who leads by example — approachable, organised, and passionate about making a difference.

We’re looking for:

• Experience in a children’s residential setting (ideally Level 3 or above in Residential Childcare or equivalent)
• A commitment to achieving or holding Level 5 Diploma in Leadership & Management for Residential Childcare
• Strong understanding of safeguarding, regulatory standards, and positive behaviour support
• Great communication, problem-solving, and teamwork skills
• A positive, proactive attitude with genuine compassion and resilience

Why You’ll Love Working With Us

• Fantastic, accessible location – easy access by bus, foot, or car
• Supportive, long-standing team – many with 10+ years of service
• Genuine progression – develop your leadership and build your career
• Meaningful work – every day, you’ll see the impact you make
• Recognised as a Top Employer 2025 in the United Kingdom
• Proudly named a Top 50 Inspiring Workplace UK & Ireland
• A Disability Confident Committed company
• The majority of our homes are rated Good or Outstanding by regulators

Our Core Values:

• Supportive: Helping everyone reach their full potential.
• Ambitious: Striving for the best outcomes.
• Loyal: Prioritising our staff and the people we support.
• Unique: Innovating without compromising quality.
• Transparent: Fostering openness and mutual respect.
• Engaging: Partnering with everyone involved.
• Meaningful: Offering fulfilling opportunities.

Why Choose Us?

• Emotional Support: 24/7 Employee Assistance, mental health resources, meditation apps, and bereavement support.
• Medical Support: Free Online GP access, Health Cash Plan, Cancer Cover, and Menopause support.
• Financial Support: Flexible pay with Wagestream, utility bill savings, Money Helper, and Life Assurance.
• Physical Support: Online workouts, Cycle to Work scheme, gym discounts, and National Trust activities.

Recognised as a Top Employer United Kingdom 2026 by the Top Employers Institute.

Named among the Top 100 Global Inspiring Workplaces by Inspiring Workplaces.

Proud to be a Disability Confident Committed employer.

Salutem Care and Education is dedicated to protecting and promoting the well-being of children, young adults, and vulnerable individuals. As part of our safer recruitment process, the successful candidate will be required to complete thorough pre-employment checks, including an enhanced DBS and, where applicable, overseas criminal record checks.