Deputy Housekeeping Manager

University Hospitals Sussex NHS Foundation Trust; Brighton; On-site; GBP 37,000 - 45,000; Full time

Job summary

Join a forward-thinking organization as a Deputy Housekeeping Manager, where your leadership will ensure the highest standards of cleanliness across hospital facilities. This role is pivotal in enhancing patient care and operational efficiency. You will collaborate with a dedicated team, driving improvements and ensuring compliance with health standards. The organization values diversity and offers a supportive environment for personal and professional growth. If you are passionate about making a difference in healthcare and possess strong management skills, this position is an exciting opportunity for you.

Benefits

Flexible working options

Wellbeing Programme

Professional development opportunities

Qualifications

• Management and Leadership qualifications are essential for this role.
• Strong analytical skills are required for effective problem-solving.

Responsibilities

• Assist in delivering and monitoring Housekeeping and Cleaning services.
• Ensure compliance with cleanliness standards and regulations.
• Manage resources and staff to maintain high-quality Soft FM services.

Skills

Excellent communication skills

Analytical and problem-solving skills

Ability to plan and prioritise

Education

Management and Leadership Qualification

ISOH Qualifications

Job description

View all our vacancies across our hospitals in Sussex. Search, find and apply for a job with us today.

Employer: 279 University Hospitals Sussex NHS Foundation Trust

Employer type: NHS

Site: Royal Sussex County Hospital

Town: Brighton

Salary: £37,338 - £44,962 per annum

Salary period: Yearly

Closing: 16/03/2025 23:59

About our Trust

At UHSussex we’re proud to be at the heart of the NHS. As one of the UK’s largest acute Trusts, we’re a leading example of the excellence, ambition, and values that have embodied the NHS for over 70 years.

Our hard-working, talented, and dedicated people work together towards a common goal – to always put our Patient First. In fact, our mission is summed up by our ‘where better never stops’ motto, and you will play a part in driving us forwards and improving the lives of patients across Sussex.

At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed.

We’re proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.

We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs.

This can be seen in our Wellbeing Programme for staff, which is extensive and designed to support you when you need it, including where possible, flexible working to support work-life balance - because we know that to look after others we must first look after ourselves.

As a university trust and a leader in healthcare research, we value learning, teaching, and training so that we can be the best that we can be. From the moment you start with us and throughout your career, we will help you to grow and develop.

We hope that in choosing UHSussex, you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.

We look forward to receiving your application and the start of your journey with UHSussex.

Job overview

The Deputy Housekeeping Manager is responsible for working with the Housekeeping management team to ensure the highest standard of cleanliness is maintained as well as deputising for the Housekeeping Manager when required.

As Deputy Housekeeping Manager, the post holder will be encouraged to voice their ideas to enhance and/or improve processes and procedures that could bring efficiencies to the in-house cleaning services.

The post holder is responsible for working with the Housekeeping Manager to ensure all aspects of the cleaning service are compliant with statutory requirements; working closely with the other facilities staff and managers to achieve standardisation of Housekeeping working practices, protocols, and procedures.

The post holder will be responsible for the ongoing operational organisation and service delivery of a range of Soft FM services focusing on Housekeeping & Environmental Cleanliness across the BSUH sites.

Ensuring a quality Soft FM service is delivered to all departments within the hospital and that standards are in line with agreed specifications and Service Level Agreements.

The post holder will need to be fully aware of the Trust’s Values and Behaviours and Patient First initiatives and act accordingly.

Main duties of the job

1. To actively assist the Housekeeping Manager in the delivery and monitoring of Housekeeping and Cleaning services.
2. To ensure standards are delivered through the effective management of resources, sound financial practice, and the correct processes of governance and risk management.
3. To deliver and maintain the highest standards against all legislative and best practice requirements such as PLACE (Patient Led Assessments of the Care Environment) scores, the National Standards of Cleanliness for the NHS, CQC, etc.
4. Contribute to service development, delivery, and business planning with the Soft FM Services Senior Management Team.
5. Identify and contribute to cost improvement (CIP) processes for the services and the wider benefit of the Trust.
6. Responsible for and to carry out risk assessments throughout the services.
7. To assist in the operation of the performance monitoring systems to ensure the highest possible standards are maintained at all times across the range of services.

Working for our organisation

At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed.

We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs.

This can be seen in our Wellbeing Programme for staff, which is extensive and designed to support you when you need it, including where possible, flexible working to support work-life balance - because we know that to look after others we must first look after ourselves.

As a university trust and a leader in healthcare research, we value learning, teaching, and training so that we can be the best that we can be. From the moment you start with us and throughout your career, we will help you to grow and develop.

We hope that in choosing UHSussex, you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.

We look forward to receiving your application and the start of your journey with UHSussex.

Detailed job description and main responsibilities

1. To manage Senior Duty Managers and Duty Managers within designated area whilst on duty.
2. To manage staff and all other resources associated with the services within allocated revenue budgets.
3. To regularly review the performance and effectiveness of each Senior Duty Manager, Duty Manager, coaching and retraining individuals where necessary in order to maintain the quality of Soft FM services in line with the National Standards of Cleanliness in the NHS and the Trust Housekeeping operational procedures.
4. To cover for/represent Soft FM Senior Managers at meetings as required.
5. Responsible for the performance management of the housekeeping services and meeting the set KPI’s and service level agreements.
6. Ensure that all additional works are funded by departments and recharged accordingly per month.
7. Ensure that site establishments are appropriately resourced to fulfil the needs of the service in delivering quality, timely, and safe services and forward plan for periods of business continuity to ensure bank/ad hoc workers are available.
8. Responsible for management of ad hoc projects as required.
9. Maintain good understanding of available new technologies and techniques relevant to the service.

Person specification

Qualifications

• Management and Leadership Qualification
• ISOH Qualifications
• Ability to plan, prioritise, implement, and meet targets in a complex and pressured environment, whilst producing accurate work with minimum support

Skills

• Excellent communication skills with the ability to receive and provide sensitive, contentious, and complex information to a wide range of audiences
• Analytical and problem-solving skills in dealing with complex information and data. Ability to negotiate and to challenge and overcome significant barriers. Report writing/business case preparation skills
• Ability to plan, prioritise, implement, and meet targets in a complex and pressured environment, whilst producing accurate work with minimum support

Skills and ED&I

• Evidence of having undertaken own development to improve understanding of equalities issues
• Evidence of having championed diversity in previous roles (as appropriate to role).

Important information for applicants:

Closing Adverts Early: In the event of exceptional interest, we may close adverts earlier than specified.

Some of our adverts are capped for a limited number of applications; therefore, the advert will close once the cap has been reached. We therefore encourage you to submit your application as soon as possible if you are interested in the position to prevent you from missing out on applying for the opportunity.

Flexible Working: If you would like to explore potential options regarding flexible working please speak with the appropriate recruiting/line manager.

DBS Checks: As part of our commitment to a safe working environment, we undertake a Disclosure and Barring Service check on all new employees where the role is eligible for a criminal record check. We make offers in line with the Rehabilitation of Offenders Act 1975.

Skilled Worker Visa: Applications for Skilled Worker sponsorship are welcome for the roles that meet the Visa and Immigration eligibility criteria. For further information please visit the gov.uk website searching for Skilled Worker. It is your responsibility as the applicant to ensure that you meet this criteria.

UHSussex reserves the right to close the role early if we receive a high volume of applications.

Further Information

For help with the application process for Nursing vacancies, please email [e-mail].

For help with the application process for Non-Nursing vacancies, please email [e-mail].

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.