Deputy Home Manager

Hill Care; Chesterfield; On-site; GBP 32,000 - 42,000; Full time

Job summary

Hill Care Group is seeking a Deputy Home Manager to support the Home Manager in delivering visible, values-led leadership across the home. You will oversee daily care operations, champion safe, compassionate, person-centred care, and ensure high standards of governance and regulatory compliance.

You will lead and coach teams, promote continuous quality improvement, and ensure safe staffing and admissions while Upholding our CARE values.

Qualifications

• Values aligned with CARE and improving residents' quality of life.
• Level 3 Diploma in Adult Care or equivalent.
• Level 5 Diploma in Leadership for Adult Care or willingness to work towards within agreed timescales.
• Proven experience supervising or leading teams within adult social care.
• Substantial experience in residential, dementia, or nursing care environments.

Responsibilities

• Lead, mentor, and develop multidisciplinary care and support teams.
• Drive care quality, governance, and continuous CQC readiness.
• Manage day-to-day operations, safe staffing levels, and admissions.
• Uphold CARE values: Compassion, Aspiration, Respect, and Empowerment.

Skills

Leading Teams

Managing Teams

Operations Management

Performance Management

Regulatory Compliance

Risk Management

Supervision

Coaching and Mentoring

IT skills

Developing People

Auditing Skills

Leadership

Communication

Providing Care

Paperwork and Record Keeping

Education

Level 3 Diploma in Adult Care

Level 5 Diploma in Leadership for Adult Care

Tools

Care management software

Job description

Deputy Home Manager

At Hill Care Group, we believe a care home should be a warm, welcoming community where residents feel safe, valued, and truly at home. We are seeking an inspiring and dedicated Deputy Home Manager to support the Home Manager in providing visible, values-led leadership across every aspect of our home.

As a trusted deputy, you will help cultivate a culture where outstanding resident experiences, colleague wellbeing, continuous quality improvement, and regulatory compliance are embedded into everyday practice. You will lead the home with confidence in the absence of the Home Manager, maintaining operational oversight and championing safe, compassionate, and person-centred care.

Key responsibilities include:

• Leading, mentoring, and developing multidisciplinary care and support teams.
• Driving care quality, robust governance, and continuous CQC inspection readiness.
• Managing day-to-day operations, safe staffing levels, and admissions.
• Upholding Hill Care's core CARE values: Compassion, Aspiration, Respect, and Empowerment.

If you are a passionate care leader dedicated to making a genuine difference in the lives of residents and colleagues alike, we would love to welcome you to the Hill Care family.

About the role

As Deputy Home Manager, every day brings meaningful opportunities to lead and inspire. Working alongside the Home Manager, you will oversee daily care operations, support clinical governance, and ensure that our residents receive dignified, individualised support. You will coach and empower team members through regular supervision, constructive feedback, and reflective practice.

This role offers an exceptional platform for professional career progression. Hill Care is deeply committed to developing its leaders, offering supported pathways toward qualifications such as the Level 5 Diploma in Leadership for Adult Care and progression into registered Home Manager positions. It is an exciting, dynamic opportunity to combine operational leadership with person-centred care.

About the company

At Hill Care, we believe a care home should be more than just a place to live—it should be a warm, welcoming community where residents feel safe, valued, and truly at home. Guided by our core values of Compassion, Aspiration, Respect, and Empowerment (C.A.R.E.), we provide exceptional care that puts people first.

Required Criteria

• Values aligned with CARE and a genuine commitment to improving residents' quality of life.
• Level 3 Diploma in Adult Care (or equivalent).
• Level 5 Diploma in Leadership for Adult Care (or willingness to work towards within agreed timescales).
• Proven experience supervising or leading teams within adult social care.
• Substantial experience within residential, dementia, or nursing care environments.
• Demonstrated experience supporting quality improvement, audits, and regulatory compliance.
• Experience leading shifts or deputising for senior managers.
• Comprehensive understanding of CQC Fundamental Standards and quality assurance processes.
• Robust knowledge of safeguarding, Mental Capacity Act (MCA), Deprivation of Liberty Safeguards (DoLS), and relevant legislation.
• Excellent communication, coaching, and relationship-building skills.
• IT literacy and experience using digital care management systems.

Desired Criteria

• Registered Nurse (RGN/RMN) with active NMC registration where required by the service.

Skills you’ll need

• Leading Teams
• Managing Teams
• Operations Management
• Performance Management
• Regulatory Compliance
• Risk Management
• Supervision
• Coaching and Mentoring
• IT skills
• Developing People
• Auditing Skills
• Leadership
• Communication
• Providing Care
• Paperwork and Record Keeping