Deputy General Manager - Unplanned Care Directorate (INTERNAL)

Wye Valley Nhs Trust; Hereford; On-site; GBP 60,000 - 80,000; Full time

Job summary

Wye Valley NHS Trust in Herefordshire invites applications for the role of Deputy General Manager (DGM) in the Unplanned Care Directorate. You will provide senior leadership to Admin and Clerical staff, work with clinical and nursing leads, and drive delivery of patient care in line with policy and SOPs.

Ideal candidates will have proven experience leading teams, managing change, and using data to inform demand and capacity planning, with excellent communication and organisational skills to

Qualifications

• Experience leading a team and managing change.
• Strong communication and organisational skills.
• Ability to use data to drive decision making in demand and capacity planning.

Responsibilities

• Provide senior leadership to Admin and Clerical staff within the Unplanned Care Directorate.
• Work closely with the General Manager to ensure policy adherence and KPI targets are met.
• Oversee staff development, HR issues, and supervision of Administrative Teams.

Skills

Leadership

Change management

Communication skills

Data-driven decision making

Demand and capacity planning

Job description

The role of DGM, as well as providing a senior point of contact to Admin and Clerical staff, works closely with clinical and nursing leads to ensure a high standard of patient care is delivered, in line with the Trust policy and standard operating procedures. This is a busy, demanding and challenging role. In return this post offers significant development opportunities, including both professional and leadership development, together with an opportunity to work across a variety of community based services, equipping you with a broad knowledge and understanding of the acute and community services including working collaboratively with system partners.

We are seeking a motivated and forward thinking individual to join our Unplanned Care Directorate in the key role of Deputy General Manager (DGM), The successful applicant will have previous experience of leading a team, managing change and resolving complex problems. They should be resilient, organised, work well under pressure and have exceptional communication skills.

They will work closely with the General Manager to ensure the Trust's Access Policy is adhered to and that all relevant Trust Key Performance Indicators (KPIs) are met. They will bring knowledge of demand and capacity planning and in this role and have the ability to use data in order to drive decision making.

They will also be responsible for the personal development planning and learning needs of the staff within their own administrative team, as well as managing any human resource issues by providing direct supervision to the Administrative Teams. Excellent leadership skills and the need to demonstrate your ability to remain positive in challenging times are essential.

Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire NHS FT , the George Eliot Hospital NHS Trust and Worcestershire Acute Hospitals NHS Trust.

Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.

We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care we'd want for our family and friends.

More than 3,500 people work for the Trust - they tell us it's a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.

We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.

Russell Hardy, Trust Chairman: "The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential."

Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time...all the time.