Deputy General Manager - High-Volume Sports Bar

Arc Inspirations; Greater London; Hybrid; GBP 40,000 - 56,000; Full time

Benefits offered by this job

Tronc bonus

Bonus program

Team discount

Company events

Top ups on salary

Salary advance 40%

Wellbeing support

Weekly food allowance

Team incentives & recognition

Employee recognition

Trip incentives

Job summary

Arc Inspirations, the operator behind BOX Piccadilly, is seeking a proactive Deputy General Manager to lead and inspire a high-performing hospitality team. You will support the General Manager in daily operations, guest experience and team development across busy service windows.

The role offers an extensive paid training programme and clear career progression within Arc Inspirations’ multi-brand portfolio, along with generous incentives and team-focused rewards.

Qualifications

• Previous people management and hospitality experience.
• Experience leading a team in a venue of high volume.
• Ability to understand guest’s needs.
• Desire to deliver and exceed guest expectations.
• Ability to lead and coach a team.
• Good organisation and communication skills.
• Ability to adapt depending on the level of trade.
• Desire to learn, adapt and improve performance through feedback and self-development.
• Ability to communicate effectively with all departments.
• Excellent financial acumen.

Responsibilities

• Support the General Manager in leading an amazing team in a high-volume venue.
• Drive guest satisfaction and consistency of service across shifts.
• Coach, develop and motivate team members to meet brand standards.
• oversee operations to ensure smooth service during peak times.
• Collaborate with other departments to deliver results and events.

Skills

People management

Hospitality experience

Team leadership

Communication skills

Financial acumen

Job description

Arc Inspirations, the operator behind BOX Piccadilly, is seeking a proactive Deputy General Manager to lead and inspire a high-performing hospitality team. You will support the General Manager in daily operations, guest experience and team development across busy service windows.

The role offers an extensive paid training programme and clear career progression within Arc Inspirations’ multi-brand portfolio, along with generous incentives and team-focused rewards.