Deputy General Manager: Guest Experience Leader

Coaching Inn Group; Brockenhurst; Remote; GBP 40,000 - 50,000; Full time

Benefits offered by this job

6 weeks holidays

Life Insurance

Health and wellbeing grant

TipJar gratuities distributed weekly

Annual stay for £1

Discounts on food and accommodation

Job summary

The Coaching Inn Group is seeking a Deputy General Manager to join our team. You will help drive daily operations, lead shifts and inspire a passionate team across our historic inn properties in the UK.

We value guests first, seek to deliver memorable moments, and offer strong development, recognition, and a vibrant, collaborative work culture. A can-do attitude and initiative are essential to succeed.

Qualifications

• Fun and passionate people
• Can work well within a team, but also with their own initiative
• Can inspire and develop a team
• Experience with shift management and with team leadership
• An interest in delighting guests with memorable moments

Responsibilities

• Assist the General Manager in daily hotel operations.
• Lead shifts and manage front-of-house and food & beverage teams.
• Develop staff through coaching and on-the-job training.
• Ensure memorable guest experiences and high service standards.

Skills

Team leadership

People skills

Initiative

Shift management

Guest delight

Job description

The Coaching Inn Group is seeking a Deputy General Manager to join our team. You will help drive daily operations, lead shifts and inspire a passionate team across our historic inn properties in the UK.

We value guests first, seek to deliver memorable moments, and offer strong development, recognition, and a vibrant, collaborative work culture. A can-do attitude and initiative are essential to succeed.