Deputy General Manager DGM

Forest Park Country Hotel and Inn, Brockenhurst; Brockenhurst; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Life Insurance

Wellbeing grant

6 weeks holidays

TipJar gratuities

Discounts on Food & Accommodation

Annual £1 stay

Employee assistance program

Career development programs

Hero of the month/year

Wellbeing support

Job summary

The Coaching Inn Group is the premier operator of historic Coaching Inns and premium destination hotels across the UK. We are seeking a dedicated Deputy General Manager to join our team and help deliver Hospitality from the Heart.

You will lead and develop a high-performing team, manage shifts, and contribute to memorable guest experiences in vibrant market towns and beauty spots.

Qualifications

• Fun and passionate people.
• Can work well within a team, but also with their own initiative.
• Can inspire and develop a team.
• Experience with shift management and with team leadership.
• An interest in delighting guests with memorable moments.

Responsibilities

• Lead and inspire hotel teams to deliver memorable moments for guests.
• Oversee shift management and team leadership across departments.
• Support the General Manager in delivering hospitality from the heart.
• Drive training and development through award-winning programmes.

Skills

Team leadership

Shift management

Guest delight

Initiative

Passion for hospitality

Job description

Why work for theCoaching Inn Group?

• Work/Balance?A genuine belief in work/life balance and an understanding of working together to promote flexibility
• Tips?A Tronc scheme with 100% of gratuities distributed to our teams every week via TipJar
• Your health?Life Insurance,Annual Health and Wellbeing grant
• Holidays?6 weeks holidays
• Development?Award winning career development programmes
• Reward?We have fantastic Hero of the month and Hero of the year schemes
• Discounts?Up to 50% discount off food across all of our hotels and 50% off accommodation
• Something different?Annual stay for £1 offer
• Personal support?Employee assistance programme and wellbeing support

At the Coaching Inn Group, we have one mission – to deliver Hospitality from the Heart.

To help us with this, we are looking for fantastic and talented people that have a passion for delighting our guests and providing truly memorable moments

The Coaching Inn Group is the premier operator of historic Coaching Inns and premium destination hotels in beautiful market towns and beauty spots across the UK, and we have been highlighted as one of the Top 25 Companies to Work For.

We are looking for a talentedDeputy General Managerto join our team.

Who are we looking for?

• Fun andpassionatepeople
• Can work well within a team, but also with their own initiative
• Can inspire and develop a team
• Experience with shift management and with team leadership
• An interest in delighting guests with memorable moments

Our hotels are located in picturesque market towns and operate with a bustling food and beverage offering, coupled with a busy bedroom trade. We are the marquee venue in each of the towns we are in, and provide a vibrant and exciting environment that also celebrates the history of our magnificent buildings.

Our people are what brings these experiences to life. Every person that works within the Coaching Inn Group are passionate about what they do, delivering exceptional service, superior knowledge and a drive to delight every single guest.

We offer award winning training and career development. We just ask that you bring a ‘can-do’ attitude, a desire to exceed expectations, a bubbly and outgoing personality, and we will help you to unlock your potential and reach new heights in your career.

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