Deputy Facilities Team Leader

Amey; Birmingham; On-site; GBP 29,000 - 33,000; Full time

Benefits offered by this job

Remuneration package

Career growth

Training opportunities

Holiday entitlement

Pension

Flexible benefits

Discount portal

Job summary

Amey is seeking a Deputy Facilities Team Leader to join the National Highways account at Quinton Depot, Birmingham. The role is on-site with 37.5 hours a week, 9:00am–5:00pm, supporting the Team Leader and driving service delivery.

You will ensure compliance, manage contractors, utilise CAFM for maintenance records and reporting, and contribute to service excellence across the 24/7 network. BPSS clearance is required; training opportunities available.

Qualifications

• Proven experience within a facilities management environment.
• Strong understanding of compliance and statutory requirements.
• Experience managing contractors and supplier relationships.
• Experience obtaining and evaluating quotations.
• Proficient in the use of CAFM systems.
• Excellent stakeholder management and communication skills.
• Strong organisational, administrative, and problem-solving abilities.
• Ability to prioritise workload and work effectively in a fast-paced environment.
• Proactive and self-motivated.
• Strong attention to detail.
• Professional and customer focused.
• Confident communicator with leadership potential.
• Able to build effective working relationships at all levels.

Responsibilities

• Support the Team Leader in the daily management of facilities operations and service delivery.
• Monitor and coordinate compliance activities, ensuring statutory and company requirements are met.
• Maintain accurate compliance records, certificates, audits, and associated documentation.
• Manage contractor relationships, ensuring work is completed safely, on time, and to the required standard.
• Review contractor performance and ensure all contractor compliance documentation is up to date.
• Obtain, evaluate, and manage quotations from suppliers and contractors, ensuring best value and quality of service.
• Assist with budget control through effective quotation and contractor management.
• Act as a key user of the CAFM system, ensuring all jobs, assets, compliance records, and maintenance activities are accurately recorded.
• Monitor planned preventative maintenance (PPM) and reactive works through the CAFM system.
• Produce reports and management information from CAFM data to support operational decision-making.
• Build and maintain positive relationships with internal and external stakeholders.
• Act as a key point of contact for stakeholders, providing updates and ensuring service expectations are met.
• Identify opportunities to improve service delivery, compliance performance, and operational efficiency.
• Support the Team Leader in supervising staff and maintaining high standards of customer service.

Skills

Facilities management experience

Compliance understanding

Contractor management

Quotation evaluation

CAFM systems

Stakeholder management

Organisational skills

Problem solving

Workload prioritisation

Self-motivation

Attention to detail

Leadership potential

Relationship building

Tools

CAFM system

Job description

Title: Deputy Facilities Team Leader

Requisition ID: 12174

We are excited to offer a fantastic opportunity for an Deputy Facilities Team Leader to Join ourNational Highways Account in Quinton Depot, 3 Ridgeway, Quinton, Birmingham B32 1AF - This role will be based on site.

The salary is £14.91 per hour

The hours of work will be 37.5 hours - 9:00am to 5:00pm Monday - Friday.

Amey provides comprehensive facilities and estate management services for National Highways including maintenance, cleaning, and project management.

We collaborate with clients, staff, and partners to ensure our 24/7 service maintains high standards with minimal disruption, keeping one of Europe's busiest road networks safe and operational.

Key Responsibilities

• Support the Team Leader in the daily management of facilities operations and service delivery.
• Monitor and coordinate compliance activities, ensuring statutory and company requirements are met.
• Maintain accurate compliance records, certificates, audits, and associated documentation.
• Manage contractor relationships, ensuring work is completed safely, on time, and to the required standard.
• Review contractor performance and ensure all contractor compliance documentation is up to date.
• Obtain, evaluate, and manage quotations from suppliers and contractors, ensuring best value and quality of service.
• Assist with budget control through effective quotation and contractor management.
• Act as a key user of the CAFM system, ensuring all jobs, assets, compliance records, and maintenance activities are accurately recorded.
• Monitor planned preventative maintenance (PPM) and reactive works through the CAFM system.
• Produce reports and management information from CAFM data to support operational decision-making.
• Build and maintain positive relationships with internal and external stakeholders.
• Act as a key point of contact for stakeholders, providing updates and ensuring service expectations are met.
• Identify opportunities to improve service delivery, compliance performance, and operational efficiency.
• Support the Team Leader in supervising staff and maintaining high standards of customer service.

What You Will Bring

• Proven experience within a facilities management environment.
• Strong understanding of compliance and statutory requirements.
• Experience managing contractors and supplier relationships.
• Experience obtaining and evaluating quotations.
• Proficient in the use of CAFM systems.
• Excellent stakeholder management and communication skills.
• Strong organisational, administrative, and problem-solving abilities.
• Ability to prioritise workload and work effectively in a fast-paced environment
• Proactive and self-motivated.
• Strong attention to detail.
• Professional and customer focused.
• Confident communicator with leadership potential.
• Able to build effective working relationships at all levels.

This role will require a BPSS security clearance.

Why join Amey?

At Amey, we work on long-term stable contracts so you can plan a long-term career with us. We have been awarded Platinum status by Investors in People which underscores our commitment to supporting our people across every part of our organisation, enabling them to shine. Whether you are starting your career, returning to the workplace or can bring your professional expertise and skills, there is a place for you here.

• Remuneration - Enjoy a competitive annual salary with the potential for yearly reviews to ensure you’re rewarded for your contributions
• Career Growth: Shine in your career with advancement opportunities to roles like Facilities Team Leader
• Training Opportunities: Unlock your potential with comprehensive training, including fully funded leadership programs tailored to your personal growth.
• Holidays - Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further days.
• Pension - Generous pension scheme, with extra contributions from Amey
• Flexible benefits - Customise your benefits with options such as insurance benefits, Cycle2Work scheme and access to discounted gym membership.
• Exclusive Discounts - Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter.
• Give Back to community - Two Social Impact Days each year, for volunteering and fundraising opportunities
• Family friendly policies for new parents or if you provide care for a dependant
• Membership of our Affinity Networks who connect, support and inspire diverse communities within Amey

About Amey

We are a leading provider of full life-cycle engineering, operations, and decarbonisation solutions, for transport infrastructure and complex facilities.

Our purpose is to deliver sustainable infrastructure solutions that enhance life and protect our shared future.

Every day our teams across the UK and internationally do truly important work shaping some of the most complex environments that impact generations to come.

To find out more visit our website amey.co.uk/careers

Application Guidance and Diversity & Inclusion

At Amey we constantly evolve how we work to reflect the different needs and backgrounds of our employees. We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation, or age. We believe everyone deserves an opportunity to shine.

As a disability confident leader, we’re proud to guarantee applicants with a disability an interview if they meet the minimum requirements for the role.

Inspiring Impact Together