Deputy Domiciliary Care Manager - Ops & Quality Lead

Jupiter Recruitment; Birmingham; On-site; GBP 15,000 - 20,000; Part time

Benefits offered by this job

Career progression

Training opportunities

Paid leave - 28 days + bank holidays

Annual pay review

Benefits portal

10% care discount

Refer a friend

Job summary

Jupiter Recruitment is seeking a committed Deputy Domiciliary Care Manager to lead operational activities within a Birmingham-based home care service. You will support the Registered Manager, drive quality assurance and regulatory compliance, and respond to service users and families with a responsive leadership style.

The role focuses on day-to-day management, supervising care staff, assessing needs, and maintaining accurate records in line with safeguarding and quality standards.

Qualifications

• Experience in domiciliary care in a senior role.
• Good understanding of person-centred care, safeguarding, medication practice, risk management and quality assurance.
• Ability to make sound decisions and manage competing priorities.
• Strong communication and relationship-building skills.
• Ability to coach colleagues and promote accountability.
• Good digital and written records management.

Responsibilities

• Support the Registered Manager with the day-to-day running of domiciliary care services across the West Midlands.
• Coordinate operational priorities and ensure actions are followed through promptly.
• Monitor quality and consistency of care delivery through audits, observations and feedback.
• Support assessments, care planning and reviews with accurate, person-centred records.
• Promote compliance with CQC standards, policies and safeguarding procedures.
• Manage incidents, complaints and medication issues with timely reporting and learning.
• Provide day-to-day leadership, coaching and guidance to care staff.
• Assist with supervisions, appraisals, performance management and staff development.

Skills

Care team leadership

Senior operational experience

Communication skills

Record keeping

Job description

Jupiter Recruitment is seeking a committed Deputy Domiciliary Care Manager to lead operational activities within a Birmingham-based home care service. You will support the Registered Manager, drive quality assurance and regulatory compliance, and respond to service users and families with a responsive leadership style.

The role focuses on day-to-day management, supervising care staff, assessing needs, and maintaining accurate records in line with safeguarding and quality standards.