Deputy Director of Operations

NHS; Maidstone; On-site; GBP 88,000 - 102,000; Full time

Job summary

A leading healthcare organization in the UK is seeking a Deputy Director of Operations for their Cancer Division. The role demands a skilled leader with extensive experience in acute hospital management and a commitment to delivering high-quality patient care. Responsibilities include strategic planning, performance management, and leading diverse teams to meet healthcare targets. The ideal candidate will possess strong leadership and communication skills, and a proven track record in operational delivery within the NHS.

Qualifications

• Experience at senior manager level or equivalent.
• Evidence of advanced leadership qualities.
• Significant experience in the NHS acute sector.

Responsibilities

• Establishing a comprehensive annual plan for the division.
• Oversight of NHS Constitution Standards and performance.
• Deputising for the Divisional Director of Operations as required.

Skills

Leadership

Communication

Analytical Skills

Organizational Skills

Education

Doctorate level education

Tools

Microsoft Word

Excel

PowerPoint

Job description

The Cancer Division are seeking an experienced and skilled leader for the role of Deputy Director of Operations. The successful candidate will through a combination of their experience, skills and knowledge of the performance challenges and standards for acute hospitals enable us to deliver safe, effective and responsive services.

You will bring expertise in working as a senior manager in an acute hospital with cancer services and a track record of delivery and innovation. We are interested, not just in your technical skills, but also your ability to be a visible and compassionate leader of a diverse team.

The role will support ensuring that the Division consistently provide high quality patient care whilst delivering all performance targets within the financial envelope. The post holder will also be responsible for working with operational and clinical leaders to ensure services are developed to meet future needs of our patients.

Main duties of the job

Main duties of the job

Reporting to the Director of Operations, the Deputy Director of Operations will be responsible on a daily basis for: establishing a comprehensive annual plan for the division; oversight of the delivery of the NHS Constitution Standards and performance within the division both in Cancer and 18 Week Pathway; communications and engagement within the division; performance management of Clinical Directorates; leadership of the directorate General Managers and engagement with corporate Business Partners. To deputise for the Divisional Director of Operations (DDO) as required.

Please note that this role may often attract a high level of applications. Please note this role may close earlier than the original closing date so please ensure you submit your application as soon as possible

About us

MTW is a large acute hospital trust in the south-east of England.

We provide a full range of general hospital services and some aspects of specialist and complex care to around 600,000 people living in west Kent and East Sussex. We have a team of over 8,000 full and part-time staff. We also provide specialist cancer services to around 2 million people across Kent and East Sussex via the Kent Oncology Centre.

In the 2024 NHS staff survey, our employees ranked MTW among the top 10 NHS Trusts nationwide and the second-best Trust to work for in the South East.

Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.

Job responsibilities

Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.

Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at Standard Level.

At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.

We support our staff with disabilities to ensure they have the adjustments they need to be the best they can be in the workplace. Collaborating with Access to Work means that our staff are assessed by experts in the workplace and we ensure that their recommendations are implemented as quickly as possible. You can find out more here: Access to Work: get support if you have a disability or health condition: What Access to Work is - GOV.UK (www.gov.uk).

Interview Date: To be confirmed.

Person Specification

Qualifications

• Educated to doctorate level (or equivalent experience) with highly developed specialist knowledge through a combination of in-depth experience and postgraduate or post-registration study.
• Evidence of post-qualification study/professional.
• Experience at senior manager level, or equivalent.
• Management training
• NHS Experience

Experience/Knowledge

• Significant experience of working at a senior management level.
• Extensive knowledge of the NHS in the acute sector (or equivalent), with up to date knowledge of operational and clinical services.
• Experience of working competently in an acute healthcare or equivalent setting in a senior operational delivery / management position.
• Demonstrable knowledge of National and Local NHS; and changing national infrastructure.
• Evidence of advanced leadership qualities.
• Evidence of presenting complex information to internal and external groups in an understandable way.
• Evidence of successful leadership, management and engagement of clinical teams to introduce change.
• Strategic report writing skills and experience.
• Experience of policy critique and writing to ensure fit for purpose.
• Experience of liaising with ICB in relation to commission of provision of services.
• Ability to analyse, interpret and manipulate complex data, to facilitate operational delivery decisions to support key performance targets.
• Experience of successful delegated budget management and evidence of achieving financial and finite resource targets.
• Proven track record of achieving challenging healthcare targets.
• Experience of leading and delivering significant programmes of change within an NHS setting, or equivalent.
• Experience in the specialist area and working pro-actively with practitioners from own or another profession who are experienced in this, together with relevant short courses and self-study.
• Substantial programme of knowledge development, e.g. rotating and actively participating in all aspects of the specialist work, attending appropriate study days and short courses, undertaking extended self-study.
• Understanding of more than one specialist area in health care.

Skills

• Ability to analyse complex problems and develop practical and workable solutions to address them.
• Able to perform complex audits to improve service delivery
• Demonstrate a common sense approach, when advising and influencing internal and external colleagues.
• Articulate with highly developed communication skills with the ability to network and build relationships at all levels, including interpersonal skills, liaison and negotiation skills.
• Computer literacy (Excel; Microsoft Word; PowerPoint; email) with advanced keyboard skills
• High level of work organisation with the ability to meet strict deadlines, within resources available.
• Able to develop and implement policy, guidelines and complex projects from initiation to completion
• Well-developed IT skills to understand, analyse, manipulate, manage and present reports on complex performance data, highlighting cross- Directorate interdependencies.
• Excellent communication skills, written and oral.
• Ability to build and sustain successful teams.
• Able to work collaboratively with partner organisations.
• Ability to manage conflict.
• Ability to critically analyse complex financial and clinical data sets.
• Business focused; Sensitive to clinical and political demand.
• Innovative thinker with the ability to cut through barriers to change.
• Exceptional organisational skills
• Proven record of pro-active performance management.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Divisional Director of Operations Cancer

£88,168 to £101,677 a yearper annum pa pro rata