Deputy Care Manager

Joshua Robert Recruitment; Uxbridge; Presencial; GBP 35.000 - 36.000; Jornada completa

Descripción de la vacante

Joshua Robert Recruitment is seeking an experienced Deputy Care Manager for one of their care homes in Uxbridge. The role supports the Home Manager in leadership, delivering person-centred dementia and residential care to residents.

The ideal candidate has senior care experience, NVQ/QCF Level 3 and ideally Level 5. Excellent team leadership, communication and regulatory knowledge are essential for success in this hands-on leadership position.

Formación

• Proven experience in a senior care role.
• Strong knowledge of CQC standards and current care legislation.
• Passion for dementia care and improving residents' quality of life.
• Excellent leadership and people development abilities.

Responsabilidades

• Support the Home Manager in overall leadership and operations, deputising when needed.
• Lead, supervise and motivate care staff, ensuring staffing levels meet residents' needs.
• Champion person-centred dementia care and regularly tailor care plans.
• Oversee recruitment, induction, training and ongoing development of staff.
• Conduct supervisions, appraisals and performance discussions.
• Monitor compliance with CQC standards, safeguarding procedures and regulations.
• Support audits and quality assurance processes to drive improvement.
• Build strong relationships with residents and families, handling concerns professionally.
• Manage incidents, safeguarding concerns, and coordinate escalation as required.
• Assist with budgeting and control of agency use and staffing costs.

Conocimientos

Leadership & people mgmt

Communication

On-call availability

Dementia care knowledge

Educación

NVQ/QCF Level 3 in Health & Social Care

Level 5 Health & Social Care (desirable)

Descripción del empleo

Deputy Care Manager

Location: Uxbridge

Salary: £35,000 - £36,000 DOE

Job Type: Permanent

About the Role

Our client is looking for an experienced and compassionate Deputy Manager to join their leadership team at one of their care homes in Uxbridge supporting both their dementia and residential residents. This is a fantastic opportunity for a driven, hands-on care professional who is ready to take the next step into a senior leadership role, working closely with the Home Manager to deliver outstanding, person-centred care.

Key Responsibilities

• Support the Home Manager in the overall leadership and operational management of the home, deputising in their absence.
• Lead, supervise and motivate care staff, ensuring rotas, staffing levels and skill mix meet residents' needs at all times.
• Champion person-centred dementia care, ensuring care plans are regularly reviewed and tailored to individual residents.
• Support the recruitment, induction, training and ongoing development of care staff.
• Conduct supervisions, appraisals and performance management discussions with team members.
• Monitor and maintain compliance with CQC standards, safeguarding procedures and all relevant regulations.
• Support audits, inspections and quality assurance processes, helping drive continuous improvement.
• Build strong, trusted relationships with residents and their families, handling concerns and feedback with empathy and professionalism.
• Manage incidents, accidents and safeguarding concerns in line with policy, escalating appropriately.
• Support effective management of the home's budget, including agency usage and staffing costs.

What Our Client is Looking For

• Proven experience in a senior care role (Senior Carer, Team Leader, Deputy Manager or similar), ideally within dementia and/or residential care.
• NVQ/QCF Level 3 in Health & Social Care as a minimum; Level 5 (or working towards) is desirable.
• Strong working knowledge of CQC standards, safeguarding procedures and current care legislation.
• A genuine passion for dementia care and improving residents' quality of life.
• Confident leadership and people management skills, with the ability to motivate and develop a team.
• Excellent communication skills, with the ability to build rapport with residents, families and external professionals.
• Flexibility to support on-call duties and provide hands-on cover when needed.
• A positive, can-do attitude and a genuine commitment to delivering outstanding care.