Deputy Care Manager

Vital Healthcare Services Limited; Milton Keynes; On-site; GBP 30,000 - 32,000; Full time

Job summary

A leading healthcare provider is seeking a Deputy Care Manager to support the Service Manager in Milton Keynes and London. The role involves ensuring the highest standards of care are met, managing operational requirements, and supporting service delivery. Ideal candidates will possess a robust background in care management, excellent communication skills, and relevant qualifications such as NVQ Level 4 or equivalent.

Benefits

Paid induction plus training

Company pension

Loyalty bonus

Employee Assistance Program

Cycle to work scheme

Referral program

Qualifications

• Experience in managing challenging behaviors and complex care.
• Minimum 3-5 years in senior/managerial roles.
• Knowledge of Health & Social Care legislation.

Responsibilities

• Support the Service Manager in operational delivery and quality standards.
• Recruitment, support planning, and management of care plans.
• Liaise with staff, families, and service users respecting confidentiality.

Skills

Communication

Leadership

Budget control

Problem-solving

Education

NVQ Level 4

NVQ Level 5

Job description

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About Us

Vital Healthcare Services Limited is a supported living provider for people with mental health needs and learning disabilities. We support a wide variety of clients. Our service mainly focuses on providing tenancy-based community support and intensive support for adults who have required low-medium secure care for long periods and display challenging behaviors. Intensive support is provided through high-standard care and placements that have been carefully chosen close to public transport, shops, and other services to ensure greater integration into the community.

Job Role

We are looking for a Deputy Care Manager to support our current Service Manager in maintaining our Supported Living Sites across Milton Keynes and London (and other areas too).

We are looking for some with experience in dealing with behaviors that challenge and complex care. If successful,

You will be responsible for Deputizing for the manager and be the responsible manager in their absence carrying out all the duties that their position entails.

The role requires effective communication, liaising with staff, service users, families, and other whilst respecting appropriate confidentiality.

You will be participating in the delivery of the service which takes into account all of the day-to-day operational requirements, and also quality measurements and monitoring.

You will be responsible for ensuring all CQC KLOEs are being met to a GOOD or OUTSTANDING rating.

Continuously analyze the operations of the service, evaluate them, and where improvements are required take necessary actions to implement change through negotiation and mutual agreement.

Other duties expected (but not limited to) are - recruitment, support planning, shift work, being on call, and support plan implementation.

Requirements:

Previous experience working with people who have Learning Disability/Mental Health and/or Physical Disabilities.

At least 3-5 years of senior/managerial experience in the sector relevant professional qualification (NVQ Level 4 or equivalent essential, Level 5 desirable).

Experience in managing budgets and budget control An understanding of and commitment to providing Equal Opportunities Knowledge and first-hand experience of current Health & Social Care legislation, including the Mental Health Act.

Demonstrable evidence of supporting people in a person-centered way.

A high level of literacy, numeracy, and administrative skills together with well-developed verbal and written communication skills, as well as the ability to communicate effectively across multi-disciplinary teams, both internally and externally.

Good understanding of the CQC Compliance standards and the desire and commitment to achieve high standards of safeguarding.

Paid induction plus trainings

Company pension

Advance Payment

Employee Assistance Program

Job Types: Full-time, Permanent

Pay: £30,000.00-£32,000.00 per year

Additional pay:

Loyalty bonus

Company events

Cycle to work scheme

Referral program

Schedule:

10 hour shift

12 hour shift

8 hour shift

Day shift

Monday to Friday

Night shift

Overtime

Weekend availability

Experience:

Care management: 1 year (required)

License/Certification:

Driving (required)

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

• Industries

  Hospitals and Health Care

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