Depot Traffic Controller - Route Optimisation & Service

Biffa Group; Ipswich; Hybrid; GBP 24,000 - 34,000; Full time

Job summary

Biffa Group in Ipswich is seeking a Traffic Dispatcher to organise day-to-day depot operations, allocate vehicles and plan routes to deliver top‑class service. You will ensure health and safety standards, regulatory compliance, and efficient vehicle utilisation while supporting a diverse customer base.

Key tasks include driver availability management, vehicle checks and maintenance, and handling payroll, timesheets, tachograph records, and reporting.

Qualifications

• Knowledge of the local area.
• The ability to plan, prioritise, and meet tight deadlines.
• A solutions-driven mindset and a knack for problem-solving.
• Customer focused, engaging and supporting a diverse customer base.
• Proficiency with business software and MS Office (especially Excel).
• Experience in administration, call handling, or a time-critical environment is a plus.

Responsibilities

• Optimising routes and vehicle utilisation to deliver top-class service.
• Managing driver availability and ensuring compliance with regulations.
• Overseeing vehicle checks, safety, and maintenance.
• Handling admin tasks like payroll, timesheets, tachograph records, and reporting.
• Driving cost-efficiency by analysing depot data and improving operations.

Skills

Local area knowledge

Planning skills

Problem solving

Customer focus

Tools

MS Excel

Job description

Biffa Group in Ipswich is seeking a Traffic Dispatcher to organise day-to-day depot operations, allocate vehicles and plan routes to deliver top‑class service. You will ensure health and safety standards, regulatory compliance, and efficient vehicle utilisation while supporting a diverse customer base.

Key tasks include driver availability management, vehicle checks and maintenance, and handling payroll, timesheets, tachograph records, and reporting.