Depot Manager

SIXT; Tewkesbury; On-site; GBP 35,000 - 38,000; Full time

Benefits offered by this job

Generous Time Off

Company Car

Job summary

SIXT Van & Truck is seeking a Depot Manager to lead our Midlands branch. You will oversee a diverse team, allocate workloads across desk, drivers and workshop, and drive a service-first culture to deliver outstanding customer service.

Join a global mobility leader and help grow profitability while building strong relationships with customers and stakeholders. The role requires hands-on leadership and a focus on safety and efficiency.

Qualifications

• Experience in a high-volume, fast-paced management role, ideally within hire or transport industries.
• Passion for exceptional customer service and team development.
• Ability to prioritise, stay calm under pressure and meet multiple deadlines.
• Strong communication skills and ability to build relationships at all levels.
• Attention to detail with a hands-on leadership style.
• Prohire experience is a big plus; proficient in Microsoft Office (Excel/Word).

Responsibilities

• Lead and support a team of Hire Coordinators, Vehicle Valeters, Van Liners, Mechanics, and Drivers.
• Allocate and monitor daily workloads across hire desk, drivers, and workshop.
• Review customer and vehicle reports and take action to ensure smooth operations.
• Drive a service-first culture with a strong focus on customer satisfaction.
• Ensure full compliance with Health & Safety policies.
• Attend and contribute to weekly stakeholder meetings.
• Develop and implement strategies to boost efficiency and profitability.
• Act as the face of the branch and build customer and stakeholder relationships.

Skills

Management Experience

Customer Service

Prioritisation

Communication

Attention to Detail

Tools

Microsoft Office

Prohire

Job description

As SIXT Van & Truck continues to grow and expand across the UK, we're looking for a collaborative, focused, and hands-on Depot Manager to lead our Midlands branch. This is your opportunity to take full ownership of branch operations, managing a diverse team and playing a key role in delivering outstanding service to our growing customer base. If you thrive in a fast-paced environment and want to grow your career with a global mobility leader, we want to hear from you!

YOUR ROLE AT SIXT

• You lead and support a team of Hire Coordinators, Vehicle Valeters, Van Liners, Mechanics, and Drivers
• You allocate and monitor daily workloads across hire desk, drivers, and workshop
• You review customer and vehicle reports, taking action where needed to ensure smooth, efficient operations
• You drive a service-first culture with a strong focus on customer satisfaction
• You ensure full compliance with company Health & Safety policies
• You attend and contribute to weekly stakeholder meetings
• You develop and implement strategies to boost efficiency and profitability
• You act as the face of the branch, building lasting customer and stakeholder relationships

YOUR SKILLS MATTER

• Management Experience You bring proven experience in a high-volume, fast-paced management role, ideally within the hire or transport industry
• Customer Service You have a passion for exceptional customer service and team development
• Prioritisation You can prioritise, stay calm under pressure, and meet multiple deadlines
• Communication You have strong communication skills and the ability to build solid relationships at all levels
• Attention to Detail You demonstrate attention to detail and a hands-on leadership style
• Microsoft Office You are proficient in Microsoft Office (Excel and Word essential)
• Prohire Experience with Prohire is a big plus

WHAT WE OFFER

• Salary £35,000 - £38,000 plus bonus
• Generous Time Off & Company Car Enjoy 25 days of annual leave plus bank holidays, along with the convenience of a company car
• AI at your fingertips From day one, you'll have access to Claude by Anthropic and SIXTgpt, SIXT's own AI platform, to supercharge your work. We invest in every team member's AI journey: encouraging experimentation, building knowledge, and making sure you're ahead of the curve
• Family-Friendly Support & Wellbeing Benefit from family-friendly policies, along with access to the Yulife wellbeing app to support your health
• Professional Development & Uniform Access paid training sessions and numerous opportunities for growth, while maintaining a professional appearance with a complete uniform
• Life Assurance & Employee Assistance Feel secure with in-service life assurance and get support through the Employee Assistance Programme
• Health Cashback Plan Benefit from the Medicash health cashback plan for added peace of mind

Additional Information

About us:

We are a globally leading mobility service provider with a revenue of €4.3 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 360,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 100 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight.