Depot Manager

HYDRAQUIP HOSE & HYDRAULICS; Nottingham; On-site; GBP 40,000 - 54,000; Full time

Benefits offered by this job

Bonus scheme

20 days holiday + bank holidays (incre

Company pension

Wellbeing benefits & rewards platform

Volunteer day

Refer-a-Friend bonus

Cycle to Work scheme

Training & progression

Job summary

Hydraquip, the UK’s largest independent Hose & Hydraulics company, is seeking a Branch Manager to lead a high-performing team. You will drive branch performance, develop people and foster an inclusive, safety‑conscious culture.

Daily operations include order processing, quotations and delivery, while you grow sales through proactive customer engagement and a varied sales mix. You will oversee safety, compliance, and use the Job Manager App to manage jobs and data.

Qualifications

• Proven people management experience.
• Strong customer-facing background with service excellence.
• Experience in an operational or service-led environment.
• Ability to drive performance against financial targets and KPIs.
• Good planning, organisation and problem-solving skills.
• Confident using IT systems and digital tools.
• Strong communication & relationship-building skills.
• Demonstrates commitment to health & safety.
• Holds a full UK driving licence.

Responsibilities

• Lead, motivate and develop a high-performing branch team.
• Drive branch performance to achieve revenue, margin and KPI targets.
• Champion excellent customer service and act as escalation point for enquiries.
• Grow sales through proactive customer engagement and varied sales mix.
• Oversee day-to-day branch operations including orders, quotations and delivery.
• Support mobile engineers and trade counter activity where applicable.
• Use digital tools to manage jobs, data and workflows.
• Collaborate with other branches to ensure service consistency.
• Contribute to branch planning, stock control and improvement initiatives.
• Ensure full compliance with health & safety standards and policies.

Skills

People management

Customer service focus

Operational experience

Performance driving

Planning and organisation

IT skills & digital tools

Health & safety commitment

Full UK driving licence

Education

NVQ Level 3 in engineering / management

Tools

Job Manager App

Job description

Hydraquip is the UK’s largest independent Hose & Hydraulics company, built on the skill and commitment of our employees. Our continued growth means investment in training, career progression, and recognition for quality work.

Why join Hydraquip?

• Competitive salary + Bonus Scheme
• 20 days holiday + bank holidays, increasing with service, with the option to purchase up to 5 additional days each year
• Company pension, wellbeing support & access to a wide‑ranging employee benefits & rewards platform, including a paid volunteering day, Refer‑a‑Friend bonus and Cycle to Work scheme
• Full training and ongoing development provided

Role and Responsibilities

• Lead, motivate and develop a high-performing branch team, creating an inclusive and safety-focused culture
• Drive branch performance to achieve revenue, margin and KPI targets
• Champion excellent customer service and act as an escalation point for customer enquiries
• Grow sales through proactive customer engagement and a strong, varied sales mix
• Oversee day-to-day branch operations including order processing, quotations and job delivery
• Support mobile engineers and trade counter activity where applicable
• Use digital tools, including the Job Manager App, to manage jobs, data and workflows effectively
• Work closely with other branches and internal teams to ensure service consistency
• Contribute to branch planning, stock control and continuous improvement initiatives
• Ensure full compliance with health & safety standards, company policies and legislation

Essential Experience

What we’re looking for

• Proven people management experience with the ability to engage, lead and develop teams
• Strong customer-facing background with a focus on service excellence
• Experience working in an operational or service-led environment
• Ability to drive performance against financial targets and KPIs
• Good planning, organisation and problem-solving skills
• Confident using IT systems and digital tools
• Strong communication, influencing and relationship-building skills
• Demonstrates a clear commitment to health & safety
• Full UK driving licence

Desirable Experience

• Background in engineering, hydraulics or mechanical fitting
• Experience within the hydraulic hose, fittings or industrial services sector
• Previous branch, depot or operational management experience
• NVQ Level 3 (or equivalent) in engineering, customer service or management
• Experience managing engineers or repair/service operations
• Knowledge of tooling, specialist equipment or onsite HSE requirements

If you’re looking for a company that values good work and invests in its employees,