Branch Assistant

HYDRAQUIP HOSE & HYDRAULICS; Stretford; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Competitive salary

20 days holiday + bank holidays

Company pension

Wellbeing support & rewards platform

Volunteer day

Refer‑a‑Friend bonus

Cycle to Work scheme

Full training and development

Job summary

Hydraquip is looking for a customer‑focused team member to join our branch. You will help customers at the counter and by phone, process orders, and assist with stock and basic workshop tasks. A reliable attitude and good communication are essential, with opportunities for growth and training within a supportive small team.

The role emphasizes safety, organisation, and promoting Hydraquip products and services locally to customers in-store and by phone.

Qualifications

• Customer‑facing role experience preferred.
• Good communication and teamwork skills.
• Interest in hydraulic products is a plus.

Responsibilities

• Serve customers at the trade counter and via phone/email.
• Process orders, quotations and customer enquiries.
• Pick, pack and receipting stock.
• Assist with hose assembly and basic workshop tasks.
• Support stock control and branch administration.

Skills

Customer‑focused

Communication

Team player

Job description

Hydraquip is the UK’s largest independent Hose & Hydraulics company, built on the skill and commitment of our employees. Our continued growth means investment in training, career progression, and recognition for quality work.

Why join Hydraquip?

• Competitive salary
• 20 days holiday + bank holidays, increasing with service, with the option to purchase up to 5 additional days each year
• Company pension, wellbeing support & access to a wide‑ranging employee benefits & rewards platform, including a paid volunteering day, Refer‑a‑Friend bonus and Cycle to Work scheme
• Full training and ongoing development provided

Role and Responsibilities:

• Serving customers at the trade counter and by phone/email
• Processing orders, quotations and customer enquiries
• Picking, packing and receipting stock
• Assisting with hose assembly and basic workshop tasks
• Supporting stock control and branch administration, with scope to take ownership as the role develops
• Promoting Hydraquip products and services where appropriate
• Maintaining a safe, organised branch environment in line with H&S standards

What we’re looking for

• A reliable, customer‑focused attitude
• Good communication skills
• Ability to work well in a small team

Desirable Experience

• Trade counter, warehouse or customer service experience
• Interest in mechanical or hydraulic products