Branch Assistant

Hydraquip Hose & Hydraulics; Manchester; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Competitive salary

Holiday + bank holidays

Pension and wellbeing benefits

Volunteer day

Refer-a-Friend bonus

Cycle to Work

Training and development

Job summary

Hydraquip, the UK's largest independent Hose & Hydraulics company, is seeking a friendly, customer-focused individual for a role at our Manchester branch. You will assist customers at the trade counter and by phone/email, process orders and enquiries, and help with stock handling and basic workshop tasks.

We offer full training, ongoing development, and a benefits programme including pension, wellbeing support, volunteering day, and cycle-to-work options.

Qualifications

• Reliable, customer-focused attitude
• Clear communication skills
• Ability to work well in a small team

Responsibilities

• Serve customers at the trade counter and by phone/email
• Process orders, quotations and enquiries
• Pick, pack and receip t stock
• Assist with hose assembly and basic workshop tasks
• Support stock control and branch administration
• Promote Hydraquip products and services
• Maintain a safe, organised branch environment in line with H&S standards

Skills

Reliable attitude

Strong communication

Team player

Job description

Hydraquip is the UK’s largest independent Hose & Hydraulics company, built on the skill and commitment of our employees. Our continued growth means investment in training, career progression, and recognition for quality work.

Why join Hydraquip?

• Competitive salary
• 20 days holiday + bank holidays, increasing with service, with the option to purchase up to 5 additional days each year
• Company pension, wellbeing support & access to a wide‑ranging employee benefits & rewards platform, including a paid volunteering day, Refer‑a‑Friend bonus and Cycle to Work scheme
• Full training and ongoing development provided

Role and Responsibilities:

• Serving customers at the trade counter and by phone/email
• Processing orders, quotations and customer enquiries
• Picking, packing and receipting stock
• Assisting with hose assembly and basic workshop tasks
• Supporting stock control and branch administration, with scope to take ownership as the role develops
• Promoting Hydraquip products and services where appropriate
• Maintaining a safe, organised branch environment in line with H&S standards

What we’re looking for

Essential experience

• A reliable, customer‑focused attitude
• Good communication skills
• Ability to work well in a small team

Desirable experience

• Trade counter, warehouse or customer service experience
• Interest in mechanical or hydraulic products