Depot Distribution Coordinator — Drive Efficiency & Service

Dunelm; Dartford; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

Pension contributions

Sharesave programme

Cycle to work

Job summary

Dunelm in the UK is seeking a Distribution Clerk to coordinate distribution activities at the Northampton Depot and help keep operations moving behind the scenes. You’ll maintain records for driver hours, holidays, sickness and incidents, support the transport team during absences, and respond to customer service queries.

Additionally you’ll perform general distribution office tasks and help with route planning using computer systems; a strong customer service ethic is essential.

Qualifications

• Customer service ethic with energy and enthusiasm.
• Mature, pragmatic, detail-oriented.
• Able to multi-task and adapt to evolving needs.
• Assertive, proactive, can-do attitude.

Responsibilities

• Maintain records for driver hours, holidays, sickness and accident reporting.
• Ensure full compliance with health & safety, security policies, and SSOW.
• Communicate effectively with team members and support transport during absences.
• Respond to customer service queries and assist with general distribution office tasks.
• Perform clerical duties including photocopying, filing, yard checks and depot procedures.
• Support wider distribution operations as needed within management requests.
• Manage driver communications, workloads, and route planning using computer systems.

Skills

Customer service

Attention to detail

Multi-tasking

Flexible attitude

Job description

Dunelm in the UK is seeking a Distribution Clerk to coordinate distribution activities at the Northampton Depot and help keep operations moving behind the scenes. You’ll maintain records for driver hours, holidays, sickness and incidents, support the transport team during absences, and respond to customer service queries.

Additionally you’ll perform general distribution office tasks and help with route planning using computer systems; a strong customer service ethic is essential.