Deployment Technician (2 year Fixed Term Contract)

Dräger; Blyth; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Company vehicle

27 days holiday plus bank holidays

Healthcare cash plan

Salary sacrifice car scheme

Cycle to Work

Gym membership discounts

Job summary

Dräger is seeking a Deployment support professional to assist in the roll-out of products and services across Scotland and UK markets. The role involves training customers, performing commissioning on breathing apparatus, and collaborating with Sales, Marketing and Projects to ensure high customer satisfaction.

The candidate should bring technical aptitude, training experience, a full UK driving licence, and a proactive, team-driven approach to field deployments across multiple sites.

Qualifications

• Ideally a technical qualification in Engineering, Mechanical, Electrical or Electronics (HND/NVQ).
• Significant related experience in an appropriate industry sector is desirable.
• Teaching/training experience or a certified face-fit tester is a plus.

Responsibilities

• Provide required face fit tests at agreed locations.
• Complete face fit test documentation and make available as required.
• Provide customer training in accordance with agreed content at locations.
• Complete customer training documentation for records.
• Perform commissioning activities to Dräger breathing apparatus & systems as needed.
• Support Dräger departments such as Sales, Marketing and Projects on request.
• Maintain high housekeeping standards and proper handling of company assets and tools.

Skills

Customer focus

Communication

Driving licence

CRB check

Delegates training

Team player

Education

Technical qualification (HND/NVQ) in Engineering/Mech/Elect/Electronics

Tools

CRM

MS Teams

Outlook

Job description

Who We Are

Every life is unique and so are you!

At Dräger we protect, support and rescue lives day in and day out. We are interested in you if you have the desire to work for an organisation that does something more, something that is truly worth working for.

As an international leader in medical and safety technology, we develop pioneering devices, software, services and solutions that people around the world trust. Wherever Dräger products are used, it's about the most important thing: it's about life.

About The Role

This role is required to support the deployment of the Dräger product and services. You will be part of a busy & dynamic team, and committed to ensuring a high degree of customer satisfaction whilst guided by an agreed action plan.

Location - Scotland central

The Main Duties Are

• Provide required face fit tests as per delegate list at agreed locations.
• Complete required face fit test documentation and make available as required.
• Provide customer training in accordance with agreed content as per delegate list at agreed locations.
• Complete required customer training documentation and make available as required.
• As required, perform commissioning activities to Dräger breathing apparatus & systems.
• Provide support to Dräger departments such as Sales, Marketing and Projects as may be required from time to time.
• Maintain high housekeeping standards by keeping work areas clean & tidy whilst maintaining company assets & tools in accordance with company guidelines.

Shared Responsibilities

All employees have a responsibility:

• to comply with the Integrated Management System (IMS) and minimise any impact on the environment whilst carrying out their duties.
• to ensure and promote safe working conditions for all employees, visitors and contractors by implementing, monitoring and complying with occupational health & safety provisions
• to embed our WeLEAD competencies – I build trust, I create value for the customer, I enable others, I provide direction, I embrace diversity, I deliver results

All expectations, tasks and responsibilities of this role relate to all Dräger Group entities in UK and Ireland

Reporting Relationships

Manager - Deployment Manager

Size of team/environment - This is currently a small dedicated and focused team of 3 persons supported with administration services. Based in the field and working to an agreed project plan and rollout schedule.

Education / Qualifications

Ideally a technical qualification in a related subject such as Engineering, Mechanical, Electrical or Electronics such as an HND or NVQ.

Related Experience

Essential

• Significant related experience in appropriate industry sector.
• High level technical & practical knowledge.

Desirable

• Knowledge of Dräger and other market place products.
• Teaching experience within related discipline or market sector.
• Qualified face fit tester.

Skills, Special Competencies

• Customer focus with a positive attitude towards solving problems.
• Ability to communicate effectively and professionally with customers portraying a positive company image.
• Full UK driving licence.
• Be willing to undergo an enhanced CRB check.
• Expertise in use of software applications such as CRM, MS Teams, Outlook.
• Proven experience in the ability to transfer knowledge to delegates successfully.
• Ability to organise and prioritise workload.
• Ability to work as part of a team.
• To be trustworthy, honest and an ambassador for Dräger at all times.

Dräger's Benefits

• 27 days holiday plus bank holidays, with option to purchase up to 3 additional days
• Company Vehicle
• Discounted critical illness cover, dental cover and partner life assurance
• Healthcare cash plan
• Salary sacrifice car scheme
• Discounted shopping & leisure vouchers
• Cycle to Work
• Gym membership discounts – up to 25%
• Charity Giving scheme

Dräger's dedication

At Dräger we have a clear vision, to be an organisation with a working environment that includes a diverse mix of talented people who want to come, stay and grow.

We ensure candidates with the required qualifications and experience will be considered for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

All are welcome to apply!.

As an international leader in medical and safety technology, we develop pioneering devices, software, services and solutions that people around the world trust. Wherever Dräger products are used, it's about the most important thing: it's about life.