Deployment Field Engineer

Dynamic Creatures; Cambridge; On-site; GBP 67,000 - 112,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Job summary

Dynamic Creatures is seeking a hands-on Engineering Deployment Manager to be the main technical presence at customer sites in Cambridge, MA. You’ll help develop the deployment, then run it day-to-day, bridging our engineering team and the client.

You’ll represent engineering on-site, build tests, run tests, analyze data, and communicate feedback. Travel ~50% and in-person five days/week when not traveling.

Qualifications

• Engineering or Business degree, or equivalent hands-on industry experience.
• 5+ years with BS or 3+ years with MS in managing complex integrations or robotics systems.
• Proven ability to lead technical rollouts spanning hardware, software, and on-site operations.
• Ability to explain complex technology to audiences from warehouse to boardroom.

Responsibilities

• Represent engineering on-site, supporting both development and deployment.
• Build testing plans and procedures tailored to the customer site and roadmap.
• Run tests on-site, track data, debug issues, and keep work moving.
• Make sure testing goals are met while keeping the customer happy with performance.
• Analyze collected data to help improve our software and hardware.
• Keep engineering in the loop with clear, useful feedback.

Skills

On-site leadership

Robotics deployment

Data interpretation

Customer communication

Education

BS in Engineering

MS in Engineering (preferred)

Tools

CAD

Python

C++ APIs

Job description

Location: Cambridge, MA

Manager: Chief Product Officer

The Gist

You'll be the main technical presence at one of our customer sites — first helping develop the deployment, then living it day-to-day once the robots are up and running. Equal parts engineer and on-site translator between our engineering team and the customer.

What You’ll Do

• Represent engineering on-site, supporting both development and deployment
• Build testing plans and procedures tailored to the customer site and roadmap
• Run tests on-site, track data, debug issues, and keep work moving
• Make sure testing goals are met while keeping the customer happy with performance
• Analyze collected data to help improve our software and hardware
• Keep engineering in the loop with clear, useful feedback

What We’re Looking For

Must-haves:

• Engineering or Business degree, or equivalent hands-on industry experience
• Deep experience managing complex integrations or robotics systems: 5+ years with a BS or 3+ years with an MS
• Proven ability to lead technical rollouts spanning hardware, software, and on-site operations
• Ability to explain complex technology to audiences from the warehouse floor to the boardroom

Nice-to-haves:

• Experience refining processes so they scale across sites
• CAD for site planning, enterprise networking, and Python or C++ APIs
• Comfort working in ambiguity
• Instinct for turning a strong technical integration into a larger account opportunity

About Us

Dynamic Creatures is a robotics company designing and building interactive character robots for entertainment and hospitality brands. We are creating a new category of mobile characters that move naturally through guest environments, understand the context of an interaction and respond in real time. Dynamic Creatures offers character-based experiences built on Boston Dynamics and other systems, as well as fully original robots created for a specific brand, environment or story. As Boston Dynamics’ official entertainment and hospitality partner, the company works with entertainment companies to develop guest-facing character experiences designed to feel personal, attentive, and memorable. Dynamic Creatures was co-founded by CEO Marc Theermann, former chief strategy officer at Boston Dynamics and a former senior leader at Google, and chief technology officer Farbod Farshidian, a globally recognized robotics researcher and former research leader at the Robotics and AI Institute.

Additional Information

• Approximately 50% travel is expected.
• This role is in-person in Cambridge, MA five days per week when not traveling.
• Benefits: medical, dental, vision, PTO
• No visa sponsorship is available for this role; applicants must be authorized to work in the U.S.