Deployment Engineer

VIQU IT; Swindon; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Free parking on site

Job summary

VIQU IT in Swindon is seeking an SC Cleared Deployment Engineer to join a busy IT team on a large-scale laptop deployment project in a secure environment. You will build, configure and deploy laptops and ensure Autopilot setup aligns with project standards.

The role requires hands-on hardware and software installation, strong customer service, and the ability to work in a controlled setting. You will communicate clearly with end users and help the team meet tight deadlines.

Qualifications

• Active SC Clearance is mandatory.
• Experience with laptop deployment and IT support.
• Experience with Windows Autopilot.
• Strong Windows 10/11 build and configuration knowledge.
• Excellent troubleshooting and customer service skills.
• Able to work independently and in a secure environment.

Responsibilities

• Build, configure and deploy laptops.
• Configure devices using Windows Autopilot.
• Install required software and applications.
• Reset and reconfigure returned devices for redeployment.
• Troubleshoot deployment and imaging issues.
• Provide desktop IT support as needed.
• Deliver professional, face-to-face end-user support with clear communication.
• Follow up with users after deployments to ensure issues are resolved.
• Work efficiently to meet project deadlines.

Skills

Active SC Clearance

Laptop deployment

Desktop support

Windows Autopilot

Windows 10/11

Troubleshooting

Customer service

Communication skills

Job description

Deployment Engineer (SC Cleared) – Immediate Start

We are looking for an SC Cleared Deployment Engineer to join a busy IT team supporting a large-scale laptop deployment project within a secure environment.

Key Responsibilities

• Build, configure and deploy new and refurbished laptops.
• Configure devices using Windows Autopilot.
• Ensure all required software and applications are correctly installed.
• Reset and reconfigure returned devices ready for redeployment.
• Troubleshoot deployment and imaging issues.
• Provide desktop and IT support where required.
• Deliver professional, face‑to‑face IT support, providing excellent customer service and clear communication to end users.
• Follow up with users after deployments or support requests to ensure issues have been fully resolved and provide a high standard of after‑care.
• Work efficiently to meet project deadlines.

Essential Skills

• Active SC Clearance (mandatory).
• Previous experience in laptop deployment, desktop support, or IT support.
• Experience with Windows Autopilot.
• Strong Windows 10/11 build and configuration knowledge.
• Excellent troubleshooting and problem‑solving skills.
• Outstanding face‑to‑face customer service and communication skills.
• Ability to build positive relationships with users, manage expectations, and deliver a high standard of customer care from initial support through to follow‑up.
• Ability to work independently and as part of a team in a secure environment.

Contract Details

• Start Date: Asap
• Hours: 37.5 hours per week
• Working Pattern: 8:00am–4:00pm (preferred) or 9:00am–5:00pm
• Lunch: 30‑minute break
• Free parking available on site

Environment

You’ll be joining a friendly, relaxed IT team with a range of personalities and a collaborative working culture.