Deployment Engineer

VIQU Limited; Swindon; On-site; GBP 35,000 - 48,000; Full time

Job summary

VIQU Limited in Swindon is seeking an SC-cleared Deployment Engineer to support a large laptop deployment project within a secure environment. You will prepare, configure and deploy devices for an intensive rollout and provide hands-on IT support to end users.

The role requires strong Windows Autopilot skills, solid Windows 10/11 experience, excellent customer service and the ability to work to tight deadlines. Immediate start offered.

Qualifications

• SC Clearance is mandatory.
• Experience with laptop deployment, desktop support or IT support is required.
• Experience with Windows Autopilot is essential.
• Strong Windows 10/11 build and configuration knowledge is required.
• Excellent troubleshooting and problem-solving skills are essential.

Responsibilities

• Build, configure and deploy new and refurbished laptops.
• Configure devices using Windows Autopilot.
• Ensure all required software and applications are correctly installed.
• Reset and reconfigure returned devices for redeployment.
• Troubleshoot deployment and imaging issues.
• Provide desktop and IT support where required.
• Deliver professional, face-to-face IT support with excellent customer service.
• Follow up with users after deployments to ensure issues are resolved and provide aftercare.
• Work efficiently to meet project deadlines.

Skills

SC Clearance

Windows Autopilot

Windows 10/11

Troubleshooting

Customer service

Job description

Deployment Engineer (SC Cleared) - Immediate Start

We are looking for an SC Cleared Deployment Engineer to join a busy IT team supporting a large-scale laptop deployment project within a secure environment.

The Deployment Engineer Role

The Deployment Engineer will be responsible for preparing, configuring, and deploying both new and refurbished laptops as part of a large device rollout. The project involves issuing #removed# laptops within a tight deployment window, making this a fast-paced and rewarding opportunity.

Alongside deployment activities, you will also provide hands‑on IT support to end users, ensuring an excellent customer experience throughout the deployment process.

Deployment Engineer Key Responsibilities

• Build, configure and deploy new and refurbished laptops.
• Configure devices using Windows Autopilot.
• Ensure all required software and applications are correctly installed.
• Reset and reconfigure returned devices ready for redeployment.
• Troubleshoot deployment and imaging issues.
• Provide desktop and IT support where required.
• Deliver professional, face‑to‑face IT support, providing excellent customer service and clear communication to end users.
• Follow up with users after deployments or support requests to ensure issues have been fully resolved and provide a high standard of aftercare.
• Work efficiently to meet project deadlines.

Deployment Engineer Essential Skills

• Active SC Clearance (mandatory).
• Previous experience in laptop deployment, desktop support, or IT support.
• Experience with Windows Autopilot.
• Strong Windows 10/11 build and configuration knowledge.
• Excellent troubleshooting and problem‑solving skills.
• Outstanding face‑to‑face customer service and communication skills, with the ability to support users professionally and confidently.
• Ability to build positive relationships with users, manage expectations, and deliver a high standard of customer care from initial support through to fo