Department Supervisor

TN United Kingdom; Liverpool City Region; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Retail Supervisor to enhance customer service and lead a team in delivering exceptional experiences. This role serves as a stepping stone to management, with key responsibilities including daily operations, team supervision, and a commitment to security procedures. The company invests in your career development with extensive training and offers a range of benefits to support your personal and professional growth. Join a rapidly expanding business focused on motoring services and electric mobility, and be part of a success story in safely mobilizing the nation.

Benefits

25% Store Discount

Up to 50% Employee Discount

Discount on Breakdown Cover

Wellness Programme

Life Assurance

Uniform Provided

Sharesave Scheme

Cycle to Work Scheme

Wagestream

Health Cash Plan

Qualifications

• Experience supervising or leading a small team.
• Proven track record of achieving sales targets.

Responsibilities

• Supervising and coaching team members to meet high standards.
• Supporting store management to deliver excellent service.

Skills

Team Leadership

Customer Service

Sales Target Achievement

On-the-job Training

Time Management

Technical Knowledge in Motoring or Cycling

Job description

Retail Supervisor Role at Halfords

Ready to advance your retail career? Join us to enhance your customer service skills and work with your team to provide exceptional experiences for our customers. This role is a stepping stone to management, with responsibilities including the daily operation of a department, supervising and coaching team members to meet high standards.

As part of the sales floor leadership team, you'll support store management to deliver excellent service. Your customer service skills are already outstanding, and you’ll bring enthusiasm for our products and services.

This role also includes key holder responsibilities, with a commitment to security and stock loss procedures.

Career Development

We invest heavily in training to help you develop your career, whether in retail or other areas within the Group. We support your ambitions and provide opportunities for progression at your pace.

Candidate Requirements

• Experience supervising or leading a small team
• Experience delivering excellent customer service, preferably in retail or service environments
• Experience providing on-the-job training and coaching
• Ability to work to tight deadlines
• Proven track record of achieving sales targets
• Technical knowledge in motoring or cycling is a plus, but training is provided; a commitment to personal development is essential

Rewards and Benefits

We recognize that everyone has different priorities. Our benefits include:

• Store discount: 25% off most products
• Employee discount: up to 50% off garage bills at Halfords Autocentre
• Discount on Breakdown Cover, with standard bike cover
• Discounts on groceries, holidays, insurance, and more
• Wellness programme offering support and counselling
• Trade Price Bike Scheme: buy bikes at a significant discount
• Life Assurance
• Uniform provided
• Sharesave scheme: save to buy shares at 20% discount
• Cycle to Work scheme
• Wagestream: access up to 30% of your pay as you earn it
• Health Cash Plan for healthcare costs

Join Our Growing Business

We are expanding rapidly, focusing on motoring services and electric mobility. As the UK's leading retailer in these sectors, join us and be part of our success story in safely mobilizing the nation.