DEPARTMENT MANAGER - LEICESTER FOSSE PARK

H&M; Leicester; On-site; GBP 28,000 - 35,000; Full time

Benefits offered by this job

Global Employee Discount of 25%

Health and Lifestyle Benefits

Employee Assistance Programme

Exclusive discounts through Benefit Hub

Travel Loans

Company Sick Pay

Job summary

H&M in Leicester is seeking a Department Manager to lead and support your team, ensuring an excellent operational and visual experience for customers. You will analyse sales and create plans to optimize results while fostering an inclusive culture.

Key responsibilities include leading the team, developing staff, and understanding the local market. The ideal candidate should be a strong leader, excellent communicator, and innovative thinker dedicated to H&M's vision.

Qualifications

• Strong and confident leaders who inspire and develop their teams with integrity.
• Excellent communicators, strategic solution finders and confident decision makers.
• Business-minded and innovative to ensure a great customer experience.

Responsibilities

• Lead your team to deliver an outstanding customer experience.
• Analyse sales performance and identify commercial opportunities.
• Recruit, onboard, and develop your team.
• Stay informed about store strengths and market needs.

Skills

Leadership

Communication

Strategic thinking

Commercial awareness

Job description

This is a permanent full-time 39 hours position based in the Leicester Fosse Park store. For this position we will require 7 days flexibility, including weekends.

WHAT YOU’LL DO

As a Department Manager, you will lead and support your team, creating an inclusive and collaborative culture. You ensure an excellent operational and visual experience for your customers and colleagues, whilst strategically analysing sales, leading H&M to success.

Some of your responsibilities will include:

• Lead your team to deliver an outstanding customer experience by ensuring excellent operational and visual standards.
• Analyse sales performance, identify commercial opportunities, set goals, and create plans to optimize results, profits, and stock levels.
• Recruit, onboard, and develop your team while fostering an inclusive and collaborative culture that promotes growth and innovation.
• Keep informed about your store’s key strengths and areas for growth, while staying aware of competitors and understanding the local market and customer needs.

WHO YOU’LL WORK WITH

Our stores are the heart of our company, where customers will experience our brand firsthand. Being part of a dynamic Store Team, which include, Sales Advisors, Team Leaders, Department Managers, Visual Merchandisers and Store Managers, together you will create an inspirational environment for our customer and colleagues.

In this leadership role, you will collaborate with your area team, support office, and key business functions to drive store performance and contribute to the broader success of the company.

WHO YOU ARE

• Motivated to contribute to H&M’s vision and success.
• Strong and confident leaders who inspire and develop their teams with integrity.
• Excellent communicators, strategic solution finders and confident decision makers.
• Business‑minded, innovative, and commercially driven to ensure a great customer experience.

WHO WE ARE

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

WHY YOU’LL LOVE WORKING HERE

• Global Employee Discount of 25% across the H&M Group (H&M, COS, & Other Stories, Monki, Weekday, Arket and H&M Home)
• Health and Lifestyle Benefits
• The Retail Trust – Employee Assistance Programme
• Benefit Hub, offering exclusive discounts
• Travel Loans
• Company Sick Pay

JOIN US

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.

Take the next step in your career together with us. The journey starts here.

ADDITIONAL INFORMATION

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• We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you not to attach a cover letter to your application.